Administrative Assistant

3 days ago

Victoria, British Columbia, Canada AP Canadian Immigration Services Full time
About the Role

We are seeking an experienced Administrative Assistant to join our team at AP Canadian Immigration Services. As an Administrative Assistant, you will play a vital role in supporting our immigration services team.

Key Responsibilities
  • Education and Training
    • Ensure all staff members have the necessary education and training to perform their duties.
  • Work Setting
    • Primary industry: Immigration services
    • Work setting: Office environment
  • Tasks
    • Supervise and train other administrative staff members.
    • Manage and coordinate daily operations, including answering phone calls and responding to electronic inquiries.
    • Provide exceptional customer service to clients and stakeholders.
    • Plan, organize, and direct daily operations, including managing workload and prioritizing tasks.
    • Develop and implement training and development strategies for staff members.
    • Ensure all staff members have the necessary technical skills and knowledge to perform their duties.
  • Computer and Technology Knowledge
    • Proficient in Microsoft Office, including Word, Excel, and PowerPoint.
    • Familiarity with Google Docs.
  • Technical Terminology
    • Knowledge of business terminology, including immigration laws and regulations.
  • Area of Work Experience
    • Experience working in the immigration services industry.
  • Security and Safety
    • Basic security clearance.
  • Transportation/Travel Information
    • Willingness to travel regularly.
    • Availability of public transportation.
  • Work Conditions and Physical Capabilities
    • Ability to work under pressure and meet tight deadlines.
    • Attention to detail and ability to multitask.
    • Ability to work in a fast-paced office environment.
  • Personal Suitability
    • Excellent oral and written communication skills.
    • Organized and reliable.
    • Ability to work independently and as part of a team.
  • Experience
    • 1 to less than 7 months of experience in an administrative role.
  • Other Benefits
    • Free parking available.
    • Permanent employment opportunity.
    • 40 hours per week.
    • English language of work.

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