Health Facility Attendant

7 days ago


Vancouver, British Columbia, Canada City of Vancouver Full time
About the Role

The City of Vancouver is seeking a skilled and compassionate Health Facility Attendant to join our team. As a key member of our Health Centre, you will play a vital role in ensuring the well-being and safety of our patrons.

Key Responsibilities
  • Maintain a safe and healthy environment for staff, volunteers, patrons, and community members to access health and hygiene services.
  • Work effectively with individuals who may be experiencing social exclusion, including those affected by poverty, homelessness, mental illness, or addiction.
  • Supervise and provide guidance to volunteers in the delivery of basic health-related services, including laundry, showers, and management of free clothing donations.
  • Monitor patron behavior and ensure that Centre rules and standards of behavior are being observed.
  • Provide encouragement and support to volunteers and patrons in need, and work with individuals to modify their behavior to Centre standards.
  • Establish and maintain positive relationships and professional boundaries with staff, volunteers, and community members.
  • Deal tactfully with difficult issues and handle complaints from volunteers, staff, and patrons concerning the Health Services in the Centre.
  • Assess clients for lice, scabies, and bedbugs, provide accurate information, and coordinate or administer treatments as needed.
  • Administer basic first aid and maintain applicable records.
  • Perform laundry and shower duties, clean and replenish supplies, and maintain daily services stats.
  • Make referrals to community agencies as needed.
Requirements
  • Completion of the eleventh school grade, preferably with experience in dealing with socially and economically disadvantaged individuals.
  • St. John Ambulance Safety Certificate.
  • Understanding of the needs and challenges of marginalized individuals, including those affected by poverty, homelessness, and social isolation.
  • Ability to assess patrons' hygiene needs and provide accurate information and treatment.
  • Ability to administer basic first aid and maintain records.
  • Working knowledge of community resources and applicable services.
  • Strong interpersonal and verbal communication skills to deal effectively with difficult situations.
  • Ability to work effectively with minimal supervision and as part of a larger team.
  • Working knowledge of laundry equipment and ability to maintain it.
  • Physical ability to perform duties, including standing, lifting, and bending.
What We Offer
  • A competitive hourly rate.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.


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