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Food Service Supervisor

2 months ago

Clearwater County, Canada Tim Hortons #6867 Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons #6867. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and leading a team of food service staff.

Key Responsibilities
  • Supervise and Coordinate Staff: Oversee the activities of food service staff, including preparation and portioning of food, to ensure efficient and effective service.
  • Train and Develop Staff: Provide training and guidance to staff on job duties, sanitation, and safety procedures to ensure a high level of quality and customer satisfaction.
  • Inventory Management: Estimate and manage inventory of ingredients and supplies to ensure adequate stock levels and minimize waste.
  • Quality Control: Ensure that food and service meet quality control standards, addressing any issues promptly and effectively.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring a positive customer experience.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions and optimize operations.
  • Assembly and Delivery: Supervise and check the assembly of trays and delivery of food trolleys to ensure timely and efficient service.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Work Conditions: Fast-paced environment, work under pressure, tight deadlines, and a combination of sitting, standing, and walking.
  • Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, and a team player attitude.
Benefits
  • Dental Plan: Comprehensive dental plan for employees.
  • Health Care Plan: Access to a health care plan for employees and their families.
  • Permanent Employment: Permanent employment opportunity with a reputable company.
  • Language: English is the primary language of communication in this role.
  • Hours of Work: 30 to 40 hours per week, with a regular schedule.