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Cafeteria Supervisor

2 months ago

Surrey, British Columbia, Canada THUNDERBIRD SMOOTHIE LTD Full time
Job Summary

THUNDERBIRD SMOOTHIE LTD is seeking a highly skilled and experienced Food Service Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Staff Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, ensuring that they have the skills and knowledge needed to perform their roles.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Staff Management: Hire food service staff, ensuring that we have the right people in place to deliver exceptional service.
  • Quality Control: Ensure that food and service meet quality control standards, identifying areas for improvement and implementing changes as needed.
  • Customer Service: Address customers' complaints or concerns, ensuring that they receive a positive experience.
  • Record Keeping: Maintain records of stock, repairs, sales, and wastage, providing valuable insights for business decision-making.
  • Scheduling: Establish work schedules, ensuring that staff are working efficiently and effectively.
Work Environment

As a Food Service Supervisor with THUNDERBIRD SMOOTHIE LTD, you will work in a fast-paced environment, standing for extended periods and walking as needed. You will be required to maintain attention to detail, ensuring that our customers receive exceptional service and high-quality food.

Personal Qualities
  • Client Focus: Demonstrate a strong client focus, ensuring that our customers receive exceptional service and high-quality food.
  • Flexibility: Be flexible and adaptable, able to respond to changing circumstances and priorities.
  • Team Player: Work collaboratively as part of a team, supporting colleagues and contributing to a positive and productive work environment.