Seasonal Brand Ambassador
1 day ago
Job Summary:
The Seasonal Brand Ambassador will play a vital role in promoting the company's image and delivering exceptional customer service experiences. This dynamic individual will support sales efforts by handling walk-in clients, gaining product knowledge, and maintaining compliance with company standards, policies, and procedures.
Key Responsibilities:
- Sales and Service:
- Maximize all selling opportunities to achieve team sales targets
- Create a positive and rewarding client experience through warm and hospitable interactions
- Provide exceptional customer service by prioritizing customer needs
- Remain current and knowledgeable of industry trends to identify sales opportunities
- Clientele Development:
- Identify and exceed customer needs and expectations
- Utilize marketing tools and technologies to build relationships and new business
- Collect meaningful customer data for future client development opportunities
- Seasonal Sales Support:
- Assist with daily inventory counts
- Answer and direct incoming calls
- Maintain visual merchandising and housekeeping standards
- Partner with the support team in the repair process and follow up on customer communication
- Assist with cleaning of client jewelry
- Assist with delivery procedures
- Support ad hoc operational requests
- Teamwork:
- Be aware of the impact of behavior on others
- Demonstrate a flexible approach to responding to requests
Requirements:
- Demonstrate strong verbal and written communication skills
- Possess computer skills to operate the retail POS system and MS Office programs
- Be flexible to work in various roles based on business needs
- Be flexible to work non-traditional hours, including days, nights, weekends, and holidays
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