Operations Supervisor

4 weeks ago


Ottawa, Ontario, Canada PRINCE OF WALES MARKET Full time

Position Overview
We are looking for a competent Operations Supervisor to manage our daily business activities. The Supervisor will be responsible for overseeing staff performance, ensuring operational efficiency, and maintaining high standards of service.

Key Responsibilities

  1. Oversee and coordinate the activities of team members
  2. Provide training and guidance to enhance employee skills
  3. Manage inventory and procure supplies as necessary
  4. Address customer inquiries and resolve issues professionally
  5. Enforce company policies and operational procedures
  6. Conduct employee evaluations and offer constructive feedback

Required Skills

  1. Strong mathematical skills for managing inventory and payroll
  2. Familiarity with POS systems for transaction processing and reporting
  3. Proven ability to lead and inspire a team
  4. Effective negotiation skills for vendor interactions and conflict resolution
  5. Prior supervisory experience is advantageous
  6. Demonstrated leadership capabilities to drive team success
  7. Understanding of recruitment strategies to build a capable workforce
  8. Multilingual skills are beneficial for diverse team communication

Employment Type: Full-time

Compensation: $16.75-$20.74 per hour

Educational Requirements:

  • High School Diploma (preferred)

Experience Requirements:

  • Proficiency in Microsoft Office: 1 year (preferred)
  • Experience in retail management: 1 year (preferred)

Certification Requirements:

  • Valid Driving License (preferred)

Work Environment: In-person



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