Claims Adjuster IV, Casualty

2 days ago


Toronto, Ontario, Canada AIG Full time
About the Role

We are seeking a highly skilled Claims Adjuster IV, Casualty to join our team at AIG. As a key member of our Casualty Claims Unit, you will be responsible for handling complex commercial automobile claims, including environmental cleanup and third-party property damage.

Key Responsibilities
  • Review and analyze complex commercial auto claims to determine coverage and liability
  • Prepare and communicate disclaimer and/or reservation of rights letters to underwriters, brokers, and insureds as needed
  • Investigate and provide direction to adjusters on the investigation of claims
  • Provide instruction to legal counsel to bring about appropriate resolution of claims
  • Ensure compliance with our litigation guidelines
  • Participate in mediation and alternative dispute resolution (ADR) processes to resolve claims
  • Negotiate settlements directly with insureds and other parties
  • Issue payments in a timely manner
  • Operate within our best practices guidelines, including timely reserve review, notes, payment requests, and electronic diary management
  • Inform management of all complaints, large losses, coverage issues, and other relevant matters
Requirements
  • Minimum 7 years of experience handling complex commercial automobile claims, including umbrella and excess
  • College or university degree or equivalent industry experience
  • Experience in managing litigation files and ability to make decisions and give directions to counsel and/or adjusters
  • Strong negotiating skills
  • Strong written and oral communication skills
  • Excellent organizational and interpersonal skills
  • Ability to multi-task and work effectively in a fast-paced team environment
  • Ability to manage workload effectively and efficiently, with strong prioritization skills
  • Proficient computer skills to navigate paperless claim file systems
About AIG

AIG is a global leader in commercial and personal insurance solutions. We are committed to creating a culture of belonging and inclusion, where everyone feels valued and respected. Our employees are our greatest asset, and we invest in their growth and development through continuous learning and development opportunities.

We are an equal opportunities employer and welcome applications from diverse candidates. If you require a reasonable accommodation during the application process, please contact us.



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