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Client Services Liaison

2 months ago


Bedford, Quebec, Canada Bureau Veritas Group Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Client Services Liaison to join our team at Bureau Veritas Group. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and providing exceptional customer service.

Key Responsibilities:

  • Client Relationship Management: Develop and maintain strong relationships with clients, understanding their business needs and providing tailored solutions to meet their requirements.
  • Project Coordination: Coordinate project requirements, reports, and client requests, ensuring timely and accurate delivery.
  • Technical Support: Provide technical support and assistance to clients on sampling projects, staying up-to-date on relevant regulations and ensuring quality standards are met.
  • Business Development: Collaborate with the business development team on sales strategies and client account management, identifying opportunities for growth and expansion.
  • Communication: Communicate effectively with clients, internal stakeholders, and management, ensuring clear and concise information is shared.
  • Reporting: Assist in the preparation of reports and presentations, providing insights and recommendations to clients and management.

Requirements:

  • Education: University degree or college diploma in Sciences.
  • Experience: 3-5 years' industry experience, with previous experience in project management or laboratory operations.
  • Skills: Basic chemistry knowledge, good understanding of regulations and guidelines, proficiency in Microsoft Office, excellent communication and time-management skills, detail-oriented, organized, and able to work independently or collaboratively.

About Us:

Bureau Veritas Group is a leading provider of testing, inspection, and certification services. We are committed to shaping a world of trust, where quality, safety, and environmental protection are paramount. Our inclusive culture values diversity and empowers employees to make a lasting impact. If you're ready to contribute to our global success, come be a part of the Bureau Veritas family.