Associate - Administrative Support

1 month ago

Richmond Hill, Ontario, Canada RBC Dominion Securities Inc. Full time
Job Title: Associate

We are seeking a highly skilled and motivated Associate to join our team at RBC Dominion Securities Inc. in Richmond Hill, Canada.

Job Summary:

The successful candidate will provide administrative support to our Advisory Team, focusing on delivering exceptional client service and deepening relationships with existing clients.

Key Responsibilities:
  • Coordinate and prepare meetings for Advisors with clients and prospects.
  • Provide proactive client service, resolving issues and maintaining attention to detail.
  • Manage incoming communications from clients, Advisors, and internal/external partners.
  • Maintain existing client accounts, identifying opportunities to contact clients and manage timelines/key dates.
  • Ensure accurate and timely updates of documentation, adhering to internal controls and industry regulatory requirements.
  • Update team communication channels, including websites, LinkedIn, Facebook, brochures, and newsletters.
  • Follow up on client trades to ensure proper settlement and delivery.
Requirements:
  • Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH) certification.
  • Strong Microsoft Office Suite skills.
  • High level of time management and organization skills.
  • Demonstrated skills in providing world-class client service.
  • Exceptional verbal and written communication skills in English.
What We Offer:
  • A comprehensive Total Rewards Program, including bonuses and flexible benefits.
  • Leaders who support your development through coaching and managing opportunities.
  • The ability to make a difference and lasting impact.
  • A dynamic, collaborative, progressive, and high-performing team environment.
  • A world-class training program in financial services.
Why Join Us:

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

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