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Barber Shop Guest Experience Specialist

2 months ago

Ottawa, Ontario, Canada Tommy Gun's Barber Shop Full time
{"title": "Guest Services Role at Tommy Gun's Barber Shop", "description": "

We are seeking a highly skilled Guest Services professional to join our team at Tommy Gun's Barber Shop. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities:

  • Provide outstanding customer service and interact with guests in a professional and friendly manner
  • Manage the wait list and work closely with our barbers to ensure efficient service
  • Follow our established systems and procedures to maintain a high level of service quality
  • Share national promotions with guests and promote our services
  • Perform opening and closing duties, including POS transactions and maintaining a clean and organized workspace
  • Support the overall cleanliness and maintenance of the barbershop
  • Meet sales targets and contribute to the growth of our retail sales

Benefits for Full-Time Team Members:

  • Health and dental benefits after 3 months
  • Above-average hourly rate of pay
", "requirements": "

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask effectively
  • Comfortable standing for long periods and working in a dynamic environment
  • Basic computer skills and familiarity with POS systems
  • Team player with a positive attitude and a drive to achieve goals
", "company": "Tommy Gun's Barber Shop"}