IT Support Specialist
3 weeks ago
About Four Seasons:
Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our company culture is built on a foundation of teamwork, innovation, and a passion for delivering unforgettable moments for our guests.
About the Role:
We are seeking a highly skilled and motivated IT Support Specialist to join our team at Four Seasons Whistler. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our hotel's computer systems, networks, and software applications.
Key Responsibilities:
- Provide technical support and troubleshooting for hardware and software issues
- Maintain and manage staff-facing technologies, including Windows, PMS, and POS systems
- Assist with the completion of daily IT checklists and tasks
- Ensure the hotel is following PCI policy
- Support IT projects within the hotel
- Monitor the performance of all systems and servers
Requirements:
- Bachelor's degree in computer science, information technology, or a related field
- High attention to detail and strong commitment to customer service
- Strong analytical and problem-solving skills
- High level of spoken and written English
- Ability to work in Canada
What We Offer:
- Access to affordable shared staff accommodation
- Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs, etc.) after probationary period
- Employee theme recognition days and events
- Retirement plan with employer contribution
- Complimentary meal per shift in our employee dining room
- Paid time off; vacation days and additional floating holidays per year
- Excellent training and development program
Learn More:
Four Seasons Whistler is a world-class resort located in the heart of Whistler, British Columbia. Our hotel offers a unique blend of luxury and adventure, with easy access to world-class skiing, hiking, and mountain biking.
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