IT Support Specialist

3 weeks ago


Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our company culture is built on a foundation of teamwork, innovation, and a passion for delivering unforgettable moments for our guests.

About the Role:

We are seeking a highly skilled and motivated IT Support Specialist to join our team at Four Seasons Whistler. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our hotel's computer systems, networks, and software applications.

Key Responsibilities:

  • Provide technical support and troubleshooting for hardware and software issues
  • Maintain and manage staff-facing technologies, including Windows, PMS, and POS systems
  • Assist with the completion of daily IT checklists and tasks
  • Ensure the hotel is following PCI policy
  • Support IT projects within the hotel
  • Monitor the performance of all systems and servers

Requirements:

  • Bachelor's degree in computer science, information technology, or a related field
  • High attention to detail and strong commitment to customer service
  • Strong analytical and problem-solving skills
  • High level of spoken and written English
  • Ability to work in Canada

What We Offer:

  • Access to affordable shared staff accommodation
  • Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs, etc.) after probationary period
  • Employee theme recognition days and events
  • Retirement plan with employer contribution
  • Complimentary meal per shift in our employee dining room
  • Paid time off; vacation days and additional floating holidays per year
  • Excellent training and development program

Learn More:

Four Seasons Whistler is a world-class resort located in the heart of Whistler, British Columbia. Our hotel offers a unique blend of luxury and adventure, with easy access to world-class skiing, hiking, and mountain biking.



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