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Shift Manager

2 months ago


Kitchener, Ontario, Canada Wendy's Full time
Job Summary

We are seeking a highly skilled Shift Manager to join our team at Wendy's. As a Shift Manager, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Restaurant Operations: Manage the overall operations of the restaurant, including supervising staff, maintaining inventory, and controlling costs.
  • Customer Service: Ensure that customers receive excellent service, responding to their needs and resolving any issues in a timely and professional manner.
  • Team Management: Supervise and train staff to ensure that they are meeting the highest standards of quality and service.
  • Inventory Management: Manage inventory levels, including ordering supplies and monitoring stock levels.
  • Financial Management: Control costs, manage budgets, and ensure that the restaurant is operating within budget.
  • Quality Control: Ensure that food quality meets the highest standards, implementing quality control measures as needed.
Requirements
  • Education: No degree, certificate, or diploma required.
  • Experience: 7 months to less than 1 year of experience in a restaurant management role.
  • Language: English.
  • Work Environment: Fast-paced environment, working under pressure, and meeting tight deadlines.
  • Physical Capabilities: Standing for extended periods, walking, and lifting up to 25 pounds.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Support for Diversity and Inclusion: A commitment to diversity and inclusion, providing training and support for employees from diverse backgrounds.