Warehouse Fulfillment Specialist

3 weeks ago

Edmonton, Alberta, Canada La Senza Full time

At La Senza, we are dedicated to empowering women globally, offering stylish lingerie that boosts confidence and allure. With a presence in over 30 countries and more than 320 stores, we stand as a premier destination for fashionable intimate wear.

We are currently seeking a Fulfillment Centre Associate to ensure efficient and profitable operations while processing customer orders at our E-commerce Distribution Center.

This position reports directly to the Distribution Center Operations Manager.

Key Responsibilities:

  • Assist in the daily operations of the Fulfillment Centre, including freight management, returns processing, receiving shipments, handling parcels, and executing transfers.
  • Provide exceptional customer service to enhance client satisfaction.
  • Surpass expectations in terms of productivity and accuracy.
  • Ensure a clean and safe working environment within the warehouse.
  • Identify and resolve issues related to inventory and scanning labels.
  • Prepare shipments according to orders and assist in loading outgoing items onto delivery vehicles.
  • Adhere to safety protocols to protect both personnel and equipment.
  • Participate in safety training to mitigate potential hazards.
  • Comply with internal controls, productivity metrics, and operational procedures to effectively process orders.

Qualifications:

  • Ability to thrive in a fast-paced warehouse setting while meeting 'units per hour' productivity benchmarks.
  • Capable of bending, lifting, opening, and moving products weighing up to 50lbs consistently.
  • Experience in loading and unloading delivery vehicles.
  • Must possess the ability to clearly identify numbers and characters.
  • Prior experience in warehouse operations is preferred.
  • Quick adaptability to new technology applications (e.g., Microsoft Dynamics 365 (D365), Salesforce).

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