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Customer Service Representative

2 months ago

Longueuil, Quebec, Canada Béton Provincial Full time

About the Role

The Customer Service Representative will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities

  • Respond to client inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information to clients regarding our products and services
  • Collaborate with internal teams to ensure seamless service delivery
  • Identify and report any issues or concerns to management

Requirements

  • 2-5 years of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing priorities
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and other software applications

What We Offer

  • A competitive salary and benefits package
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A comprehensive training program