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Commercial Insurance Advisor

2 months ago

Sarnia, Ontario, Canada BrokerLink Full time

About BrokerLink

BrokerLink is a leading insurance brokerage firm that values integrity, respect, and customer-driven service. We strive for excellence and treat others with generosity, creating a diverse and inclusive work environment.

Our Culture

We're looking for like-minded individuals who provide exceptional customer service, carry themselves with professionalism, and are committed to growth and development. Our team members are our most valuable assets, and we offer opportunities to grow and succeed.

Job Summary

We're seeking a Commercial Insurance Advisor to join our team in the Western Ontario region. As a Commercial Insurance Advisor, you will be responsible for servicing independent business unit accounts, writing new business, and providing customers with prompt service and advice.

Key Responsibilities

  • Service independent business unit accounts and write new business
  • Provide customers with prompt service, advice, and help them understand insurance
  • Review and provide processing instructions on all incoming commercial paperwork
  • Assist with quotes, write new business, review existing coverage, and update customer file information
  • Prepare documentation for insurers, complete applications for new clients, and issue insurance certificates
  • Review and provide processing instructions on endorsements and follow up on payments
  • Communicate with insurance companies, negotiate with underwriters, and follow up with adjusters on claims status
  • Source and obtain additional information requested by underwriters and complete applications

Requirements

  • High School Diploma and/or Post-Secondary Education
  • Two or more years of customer service experience
  • Sales experience in any other industry is an asset
  • 1 to 3 years of experience in the insurance industry is an asset
  • RIBO Insurance License is preferred or must obtain upon hire
  • Exposure to EPIC is an asset
  • Proficient in MS Office – Word, Excel, Outlook
  • Excellent customer service skills and adept in conflict resolution
  • Demonstrated ability to handle multiple priorities successfully
  • Strong analytical and organizational skills
  • Excellent verbal and written communication skills