Commercial Insurance Advisor

3 weeks ago

Sarnia, Ontario, Canada BrokerLink Insurance Full time
Role Overview

As a Commercial Insurance Advisor at BrokerLink Insurance, you will play a vital role in providing exceptional customer service and insurance solutions to our clients. Your primary responsibility will be to service independent business unit accounts, write new business, and provide customers with prompt service by offering advice and helping them understand insurance options.

Key Responsibilities:

  • Service independent business unit accounts and write new business
  • Provide customers with prompt service by offering advice and helping them understand insurance options
  • Review and provide processing instructions on all incoming commercial paperwork
  • Assist with quotes to customers, write new business, review existing coverage, and update customer file information
  • Prepare documentation for insurers, complete applications for new clients, and issue insurance certificates
  • Review and provide processing instructions on endorsements and follow up on payments
  • Communicate with insurance companies, negotiate with underwriters on customers' behalf, negotiate renewal of terms, and follow up with adjusters on claims status
  • Source and obtain additional information requested by the underwriter and complete applications

Requirements:

  • High School Diploma and/or Post-Secondary Education
  • Two or more years of customer service experience
  • Sales experience in any other industry is an asset
  • 1 to 3 years of experience in the insurance industry is an asset
  • RIBO Insurance License is preferred or must obtain upon hire
  • Exposure to EPIC is an asset
  • Proficient in MS Office - Word, Excel, Outlook
  • Excellent customer service skills and adept in conflict resolution
  • Demonstrated ability to handle multiple priorities successfully
  • Strong analytical and organizational skills
  • Excellent verbal and written communication skills

What We Offer:

  • Flexible health and dental insurance benefits package
  • Personal spending amount to invest in your healthy lifestyle
  • RRSP - Registered Retirement Savings Plan with company matching
  • ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
  • 'Dress for your day', dress according to your daily schedule
  • Competitive compensation package with bonus aspect
  • Employee discount program, including Apple, Bell, Rogers, and more
  • Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty, and starting at 3 weeks of vacation per year
  • Working for an employer who is regularly recognized as one of Canada's best employers such as Kincentric 2023

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