API Platform Operations Engineer

1 month ago

Old Toronto, Ontario, Canada Sun Life Full time
Job Description:

This role is part of the API Platform Operations team, responsible for supporting the full infrastructure of the API Platform on distributed platforms. The successful candidate will design infrastructure architecture, guide and support applications on the use of the products, and participate in the development of standards and processes. Reporting to the Director, API Platform Operations, the API Platform Operations Engineer will support the API platform and Enterprise Event Hub components, working closely with the team of Operations Engineers, API Platform Engineering, and API Platform Consulting Teams.

Key Responsibilities:
  1. Participate in the operations (support, deployment, and rollout of components) in API Platforms both in the cloud and on-premise, with a focus on experience in operations and implementing API framework.
  2. Contribute to the construction, maintenance, and continuous improvement of core infrastructure that underlies API operational support, including a gateway/service-mesh, runtimes, security.
  3. Support the operations and maintenance of the Enterprise Event Hub with Kafka.
  4. Participate in the operations and support of the API and micro-services.
  5. Identify defects in the platform modules, debug issues, and provide effective solutions.
  6. Participate in designing, running, and interpreting performance and load-testing processes, and implementing required optimizations.
  7. Ensure projects follow best practices around continuous integration and delivery.
  8. Partner with business and API teams to design, develop, and demonstrate the value of implementing API Platform components using cloud-based solutions.
  9. Work closely with business and technology partners to ensure effective implementation of new technologies that support API Governance and standardization across Sun Life.
Requirements:
  1. Bachelor's degree in Computer Science, Engineering, or related area.
  2. 3-6 years of experience in related IT areas.
  3. Minimum of 1-2 years of experience in Application support and Operations.
  4. Minimum of 1-2 years of development experience with Java.
  5. Experience in implementing continuous integration and delivery solutions.
  6. Experience working in AWS cloud, especially in AWS services like EKS, EC2.
  7. Good understanding of DevOps, Containers/Docker, Kubernetes.
  8. Minimum of 1-3 years of experience working with Kafka/Confluent technologies (Kafka Connect using Schema Registry, Kafka Broker, Zookeeper, KSQL, KStream, Kafka Control Center, Kafka Rest Proxy).
  9. Knowledge of REST API design standards, good working knowledge of API design specifications like Open API Spec, RAML.
Nice to Have:
  1. Experience with specialized API architecture frameworks, security, patterns, model, and delivery.
  2. Experience with scripting languages to automate operations tasks.
  3. Exposure to using Authentication and Authorization solutions with REST APIs, knowledge of standards like OAuth and OpenID.
  4. Working knowledge of API development in AWS Serverless environment working with AWS Lambda and AWS API Gateway, etc.
  5. Working knowledge of deploying components on Kubernetes, using Kustomize, Helm Charts, and/or K8s operators.
  6. Working knowledge of CI/CD solutions (like Jenkins, Ansible, CDD Continuous Delivery Director).
  7. Proficiency in building and deploying solutions with frameworks like Spring Boot, including secure coding practices, load-testing, and performance optimization.
  8. Ability to manage through influence in a complex and evolving environment to meet challenging timelines and organizational goals.
  9. Ability to establish and maintain a good team environment, develop a culture of innovation, and collaboration within the team.
  10. Demonstrated problem-solving, communication, and organizational skills, a positive attitude, and the proven ability to negotiate and influence others to obtain desired results.
  11. Strong professional consulting skills.
  12. Ability to effectively communicate both internally and externally.
  13. Mature, confident, and performance-oriented.
  14. Capable of developing strong relationships with all levels of management.
  15. An excellent communicator, team player, and someone who is intellectually honest.
  16. Ability to adapt thinking and response to the geographic differences across our global operations.
Unique Requirements:

The candidate selected for this role is required to attain Canadian Reliability Security Clearance (administered by submitting fingerprints to the RCMP, who then conduct minimum 5-year history checks). To see if you are eligible for this clearance, please review the section 201 on the Federal Government site.

What's in it for you?
  1. Great Place to Work Certified in Canada and the US – 2022.
  2. Great Place to Work award for Best Workplaces for #HybridWork 2022.
  3. Named "Best Places to Work" by Glassdoor – 2021.
  4. Canada Award for Excellence for Mental Health at Work.
  5. 2021 Flexible hybrid work model including in-country work-from-home if you prefer.

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