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Resource Management Specialist

3 months ago

Ottawa, Ontario, Canada Service Coordination For Persons With Special Need Full time

Position Overview

The Resource Coordinator for Complex Special Needs plays a pivotal role in ensuring the effective delivery of services to eligible children. Reporting to the Supervisor of Complex Special Needs, this position emphasizes a person-centered methodology, overseeing the creation and execution of evidence-based service plans tailored to individual requirements.

Key Responsibilities
  • Engage with individuals and their families to assess current and future service options, linking them to necessary resources while participating in the goal-setting process through personalized care plans.
  • Develop comprehensive Person-Centered Plans in collaboration with children, families, and support networks to identify specific support needs.
  • Conduct annual reviews of service plans and documentation as mandated.
  • Ensure compliance with all required updates and reviews by specified deadlines.
  • Provide essential resource information to individuals and families.
  • Establish and nurture positive working relationships with all stakeholders.
  • Conduct regular visits to monitor service provision, both scheduled and unscheduled.
  • Address any incidents or serious occurrences related to care, ensuring appropriate follow-up actions are taken.
  • Participate in clinical consultations, school meetings, and other relevant discussions regarding care provision.
  • Manage financial forecasting and contribute to budget development.
  • Report any risks associated with individual care to the Supervisor.
  • Collaborate with clients and stakeholders to resolve issues as necessary.
  • Facilitate financial discussions in accordance with departmental policies and procedures.
  • Maintain the accuracy and integrity of client files and agency databases in line with established standards.
  • Attend regular supervision sessions to review case loads and receive guidance.
  • Adhere to all policies and procedures of the service coordination framework.
  • Promote awareness of services by participating in presentations to community groups and other agencies as needed.
  • Perform additional duties as assigned.
Qualifications and Skills
  • Minimum of three years of experience in the developmental services sector.
  • A Bachelor's degree in Social Work or a related field is required.
  • Strong interpersonal and communication skills.
  • Proficient analytical, problem-solving, and critical thinking abilities.
  • Familiarity with available services for individuals with developmental disabilities.
  • Experience in case management.
  • Knowledge of relevant legislation and regulations is essential.
  • Excellent organizational and time management skills to meet deadlines.
  • Able to thrive in a fast-paced environment while managing multiple priorities.
  • Proficient in Microsoft Office Suite and other relevant software.
  • Possession of a valid driver's license and access to a vehicle for work-related travel.
Work Environment

The role involves significant interaction within community settings, including family homes and service locations, necessitating local travel. Work schedules and priorities are typically established in advance.

Accommodations

The organization is committed to providing accommodations for candidates and employees with specific needs. Interested individuals should reach out to the Human Resources department to discuss potential arrangements.

The ideal candidate is a proactive individual with strong interpersonal skills, capable of thriving in a collaborative environment.