Personal Banking Associate

1 day ago

Markham, Ontario, Canada TD Bank Full time
Job Title: Personal Banking Associate

Job Summary:

We are seeking a highly motivated and customer-focused Personal Banking Associate to join our team at TD Bank. As a Personal Banking Associate, you will be responsible for providing exceptional customer service and financial solutions to our clients.

Key Responsibilities:

  • Assist customers with their day-to-day banking needs and provide them with suitable financial solutions.
  • Act as a service provider and a first-level financial consultant, providing advice and guidance to customers.
  • Use your ability to discover and advise on meeting/exceeding customer needs by asking curious questions.
  • Train and educate customers on mobile, ATM, and online banking, as well as building customer-centric confidence with digital and emerging banking trends.
  • Educate and promote TD Bank products and services that align to customer needs.
  • Point of contact for all customer problems, ensuring concerns are handled appropriately and within a timely fashion.

Requirements:

  • High School diploma and/or equivalent.
  • 1+ years of relevant experience.
  • Post-Secondary or Undergraduate degree (in related field) preferred.

About Us:

TD Bank is a global leader in the financial services industry, with a reputation for delivering exceptional customer service. We are committed to enriching the lives of our customers, communities, and employees.

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