Supervisor of Guest Services
7 days ago
We are seeking a highly skilled and experienced Hotel Clerk Supervisor to join our team at Best Western Plus Revelstoke. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our hotel.
Key Responsibilities- Guest Services: Assist guests with special needs, provide exceptional customer service, and ensure a positive experience for all guests.
- Team Management: Co-ordinate, assign, and review work for our front desk and housekeeping teams, ensuring that all tasks are completed efficiently and effectively.
- Staff Development: Hire, train, and develop staff in job duties, safety procedures, and company policies, ensuring that all team members have the skills and knowledge needed to succeed.
- Operations: Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs to ensure business continuity and customer service delivery.
- Procurement: Requisition materials and supplies as needed, ensuring that our hotel has the necessary resources to operate effectively.
As a Hotel Clerk Supervisor, you will work in a fast-paced environment with a large workload and tight deadlines. You will be required to work under pressure and maintain attention to detail at all times.
Benefits- Group Insurance Benefits: We offer comprehensive group insurance benefits to all our employees, ensuring that they have access to quality healthcare and financial protection.
- Other Benefits: We also offer a range of other benefits, including a permanent work term and a competitive hourly rate.
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