Paint Store Manager

2 weeks ago


Terrebonne, Quebec, Canada Dulux Paints - PPG Industries Full time
About the Role

We are seeking a highly motivated and experienced Paint Store Manager to join our team at Dulux Paints - PPG Industries. As a key member of our retail team, you will be responsible for leading our paint store operations and ensuring exceptional customer service.

Key Responsibilities
  • Leadership and Management
    • Direct and control daily store operations to achieve sales and customer service goals.
    • Plan and organize daily store activities to ensure efficient use of resources.
    • Manage and develop a team of sales and service staff to provide excellent customer service.
  • Customer Service
    • Provide expert advice on paint and wallpaper products to customers.
    • Assist customers in selecting the right products for their needs.
    • Resolve customer complaints and issues in a professional and timely manner.
  • Store Operations
    • Ensure the store is well-stocked and visually appealing.
    • Manage inventory levels and maintain a clean and organized store environment.
    • Monitor and control store expenses to achieve budget targets.
  • Business Development
    • Develop and implement sales and marketing strategies to drive business growth.
    • Build relationships with suppliers and vendors to negotiate better prices and terms.
    • Identify opportunities to improve store operations and implement changes to increase efficiency and productivity.
Requirements
  • Education and Experience
    • 2 years of experience in a retail management role, preferably in the paint or hardware industry.
    • Degree in Business Administration or related field an asset.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Strong analytical and problem-solving skills.
    • Ability to work independently and as part of a team.
  • Personal Qualities
    • Collaborative and team-oriented.
    • Energetic and motivated.
    • Strong time management and organizational skills.
    • Client-focused and results-driven.
What We Offer
  • Competitive Salary and Bonus
  • Comprehensive Benefits Package
  • Opportunities for Professional Development
  • Free Parking and Team Building Activities

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