Senior CX Experience Designer

4 weeks ago

Montreal, Quebec, Canada Banque Nationale du Canada Full time
Senior CX Designer

A career as a Senior CX Designer in the Strategy & Client Experience team at Banque Nationale du Canada means acting as a Client Experience Specialist, where your passion for understanding the behaviours, expectations, and needs of various clients aims to build the experience of tomorrow by putting people first.

Key Responsibilities:
  • Develop and implement client-centric design solutions to enhance customer experience.
  • Collaborate with cross-functional teams to identify and prioritize design opportunities.
  • Conduct user research and analysis to inform design decisions.
  • Design and deliver engaging and intuitive user experiences.
Requirements:
  • Proven experience in UX design with a focus on client experience.
  • Strong understanding of human-centred design principles and methodologies.
  • Excellent communication and collaboration skills.
  • Ability to work in a fast-paced environment and prioritize multiple projects.

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