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Food Service Team Lead

2 months ago

Niagara Falls, Ontario, Canada Orsini Bros. Inns Inc. Full time
Job Summary

We are seeking a skilled Food Service Supervisor to join our team at Orsini Bros. Inns Inc. as a key member of our café management team.

Key Responsibilities
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring high-quality service and efficient operations.
  • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory.
  • Monitor and maintain records of stock, repairs, sales, and wastage, providing valuable insights for business growth.
  • Prepare and submit reports, highlighting key performance indicators and areas for improvement.
  • Supervise and check the assembly of trays, ensuring presentation and quality meet our high standards.
  • Establish work schedules, balancing staff needs with business demands.
Work Environment

Our fast-paced café environment requires attention to detail, strong communication skills, and a passion for delivering exceptional customer experiences.

Requirements
  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a similar role
  • Or equivalent experience
Work Setting

This role is based in a coffee shop environment, requiring a strong understanding of café operations and customer service principles.

Supervision

You will be responsible for supervising a team of 5-10 staff members, providing guidance, support, and development opportunities to ensure their success.

Language

This role requires fluency in English, with excellent communication and interpersonal skills.Work Conditions and Physical Capabilities

This role requires the ability to work in a fast-paced environment, with a focus on attention to detail and excellent customer service skills.

Government Programs

Orsini Bros. Inns Inc. is a recognized employer, offering a permanent work arrangement with 35 hours per week.