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Food and Beverage Operations Supervisor

3 months ago

Halifax, Nova Scotia, Canada Moxy Halifax Nova Scotia Full time

Company Overview:

Moxy Halifax, a dynamic and innovative hospitality establishment, is seeking a dedicated F&B Supervisor to enhance our food and beverage operations.

Role Overview:

The F&B Supervisor will oversee the management of our dining facilities, including restaurant and room service, ensuring exceptional guest experiences while adhering to corporate standards and local regulations. This role is crucial in achieving financial objectives and maintaining high-quality service.

Key Responsibilities:

  • Lead and develop the team across various dining outlets to foster a motivated and skilled workforce; responsibilities include hiring, training, scheduling, and conducting performance evaluations.
  • Implement and uphold company standards and operational procedures to guarantee compliance with safety regulations and enhance service quality.
  • Manage financial aspects by forecasting and controlling budgets related to labor, food, and beverage costs, ensuring optimal resource allocation.
  • Address customer feedback and trends to continuously improve service quality and drive future sales.
  • Design and execute promotional strategies to attract more guests and increase market share.
  • Ensure cleanliness and maintenance of dining areas and equipment to uphold service standards and comply with health regulations.
  • Work a flexible schedule, typically 40 to 50 hours over five days.

Qualifications:

  • High School diploma or equivalent required.
  • Experience with major hospitality brands preferred.

Skills Required:

  • Strong understanding of restaurant and hotel operations.
  • Excellent communication and leadership abilities.
  • Analytical skills for problem-solving and decision-making.
  • Ability to interpret and implement policies and procedures effectively.
  • Proficient in managing guest relations and addressing inquiries.
  • Strong attention to detail in operational tasks.

Additional Attributes:

  • Passion for delivering outstanding service.
  • Effective communication skills for interaction with guests and team members.
  • Basic math skills for financial transactions.
  • Ability to work flexible hours, including evenings and weekends.

Benefits:

  • Collaborative and values-driven work culture.
  • Comprehensive medical, dental, and vision coverage.
  • Paid vacation and holidays.
  • Opportunities for career advancement and training.
  • Employee discounts and perks.
  • Life insurance and parental leave options.
  • Referral program incentives.