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Food Service Supervisor

2 months ago

Huntsville, Ontario, Canada KPS ENTERPRISES INC. Full time
Job Summary

KPS Enterprises Inc. is seeking a highly skilled Food Service Supervisor to lead our team in providing exceptional dining experiences. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our high standards of quality and customer satisfaction are met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, providing guidance and support as needed.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
  • Operations Management
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Estimate ingredient and supply requirements for meal preparation and maintain accurate records of stock, repairs, sales, and wastage.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Ensure that all customer interactions are positive and that customer feedback is acted upon.
  • Administrative Tasks
    • Prepare and submit reports on sales, inventory, and other relevant metrics.
    • Establish work schedules and ensure that all staff are aware of their responsibilities and deadlines.
Requirements
  • Education
    • Secondary (high) school graduation certificate or equivalent experience.
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Language
    • Fluent in English.
  • Work Environment
    • Fast-paced environment with a focus on customer satisfaction.
    • Ability to work under pressure and maintain a high level of attention to detail.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.