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Executive Chef and Operations Manager
2 months ago
Job Summary:
We are seeking an experienced Executive Chef and Operations Manager to join our team at Blue Shock Executive Search. As a key member of our organization, you will be responsible for overseeing all aspects of restaurant operations to ensure a seamless and profitable dining experience.
Key Responsibilities:
- Leadership and Staff Management:
- Recruit, train, and supervise restaurant staff, including servers, kitchen staff, and support personnel.
- Provide ongoing coaching, feedback, and performance evaluations to ensure a motivated and efficient team.
- Foster a positive and collaborative work environment.
- Operational Excellence:
- Develop and enforce standard operating procedures to maintain consistency in service quality and efficiency.
- Monitor daily operations to identify areas for improvement and implement solutions.
- Ensure compliance with health and safety regulations and restaurant policies.
- Customer Service:
- Uphold high standards of customer service to create a positive dining experience.
- Address customer concerns and feedback promptly and professionally.
- Implement strategies to enhance customer satisfaction and loyalty.
- Financial Management:
- Manage and optimize restaurant budgets, including expenses and revenue.
- Monitor inventory levels, control food and labor costs, and implement strategies for cost reduction.
- Analyze financial reports and implement actions to improve profitability.
- Marketing and Sales:
- Develop and execute marketing strategies to attract new customers and retain existing ones.
- Collaborate with the marketing team to create promotions, events, and advertising campaigns.
- Monitor sales trends and adjust strategies to meet revenue targets.
- Quality Control:
- Ensure the consistent quality of food, beverages, and service.
- Work closely with the kitchen staff to maintain menu standards and introduce new items.
- Conduct regular inspections to ensure cleanliness and adherence to hygiene standards.
- Communication and Reporting:
- Communicate effectively with staff, management, and stakeholders.
- Prepare regular reports on key performance indicators, financial results, and operational metrics.
Requirements:
- Proven experience as a Senior Sous Chef or Culinary Manager or similar role in the restaurant industry.
- Strong leadership and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Indepth knowledge of restaurant operations, including kitchen management and customer service.
- Understanding of financial aspects, including budgeting and profit and loss analysis.