Collections Specialist

1 month ago


Mississauga, Ontario, Canada goeasy Ltd. Full time
About the Role

We are seeking a highly motivated and results-driven Collections Specialist to join our National Contact Center team at goeasy Ltd. As a key member of our team, you will play a critical role in maximizing business revenue through account management and coordinating repayment arrangements for overdue accounts.

Key Responsibilities
  • Maximize business revenue through effective account management and negotiation of repayment plans with customers
  • Support retail operations by managing customer accounts and collection activities on delinquent/past due accounts
  • Manage accounts receivables by ensuring exceptional execution results in the collection of our financial loans
  • Document collections activities and processes through superior administration skills
What We Offer
  • A comprehensive training program to equip you with the tools needed for success
  • A competitive compensation package, including a benefits and perks package that goes beyond your base salary
  • Opportunities for career growth and development, with over 70% of our leadership team promoted from within
  • A dynamic and supportive work environment that values diversity, equity, and inclusion
Requirements
  • Excellent communication and interpersonal skills
  • Good math skills with the ability to perform basic calculations
  • Prior experience in at least one of the following core areas: call center, customer service, retail sales, collections, and consumer loan industry
  • Able to pass background checks (criminal, employment, credit)

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