Regional Manager, Care Services and Guest Experience
3 weeks ago
We are seeking a highly skilled and experienced Regional Manager of Health and Wellness to join our team at Seasons Retirement Communities. As a key member of our leadership team, you will be responsible for providing leadership and support to our community care teams, championing quality, accountability, and innovation in care and wellness program implementation.
About the Company:Seasons Retirement Communities is a certified Great Place to Work, committed to providing exceptional care and services to our residents. We foster a culture of growth and support for our team members, offering opportunities for personal and professional development.
Key Responsibilities:- Implement company clinical and regulatory strategic goals, including new and revised systems, policies, and procedures
- Plan and oversee the strategic development of care planning and care service delivery to ensure the health and care needs of residents are met and exceeded
- Provide consistent and effective updates to the Health & Wellness Manager, Memory Care Managers, General Managers, and Senior Leadership team
- Assist and support Health & Wellness Managers, Memory Care Managers, General Managers, and Senior Operations teams with company initiatives related to regulatory compliance and resident health initiatives
- Develop and maintain strong communication with community stakeholders, including provincial ministry of health, public health, and community hospitals/healthcare providers
- Collaborate on clinically oriented census development opportunities and expense reduction opportunities with regional operating teams
- Monitor and encourage achievement of goals and objectives consistent with established company philosophy and standards of practice
- Conduct focused clinical compliance audits and monitor clinical and departmental audits and outcomes
- Regularly review clinical performance trends and indicators to identify trends and provide necessary clinical leadership to address and proactively influence unfavorable trends and outcomes
- Registered Practical Nurse (RPN) or Registered Nurse (RN) licensed in good standing with the College of Nurses in Ontario
- 3-5 years in a Senior Leadership role within the Seniors Housing, Retirement, or Healthcare Industry
- Extensive working experience with EHR-PCC Point Click Care and eMAR
- Knowledge of the provincial and local health care system
- Expertise in implementing a community-based model of care strategy and achieving results for residents and caregivers
- Familiarity with various levels of independent and assisted living in senior health care operations, understanding of system level and patient level palliative care gaps in current state
- Experience in strategic planning, human resources, program and fiscal resource planning, and proficiency in operational administration
- Dynamic leadership style and the ability to work both independently and as a team member
- Exceptional inter-personal skills and proven ability to build, enhance, and maintain strategic relations with community and acute care organizations, diverse health service providers, and their senior management teams and other stakeholders within the health care system
- Frequent travel may be required to fulfill the requirements of the position; active G Driver's license with clear driver's abstract
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Oakville, Ontario, Canada Seasons Retirement Communities Full timeJob Title: Regional Manager, Resident Care and Guest ServicesJob Summary:Seasons Retirement Communities is seeking a highly skilled and experienced Regional Manager to lead our Resident Care and Guest Services team. As a key member of our leadership team, you will be responsible for providing strategic direction and support to our community care teams,...
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Oakville, Ontario, Canada Seasons Retirement Communities Full timeJob Title: Regional Manager, Resident Care and Guest ServicesJob Summary:Seasons Retirement Communities is seeking a highly skilled and experienced Regional Manager to lead our Resident Care and Guest Services team. As a key member of our leadership team, you will be responsible for providing strategic direction and support to our community care teams,...
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Oakville, Ontario, Canada Seasons Retirement Communities Full timeJob Title: Regional Manager of Resident Care and Guest ServicesJob Summary:We are seeking a highly skilled and experienced Regional Manager of Resident Care and Guest Services to join our team at Seasons Retirement Communities. As a key member of our leadership team, you will be responsible for providing strategic direction and support to our community care...
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Oakville, Ontario, Canada Seasons Retirement Communities Full timeJob Title: Regional Manager of Resident Care and Guest ServicesJob Summary:We are seeking a highly skilled and experienced Regional Manager of Resident Care and Guest Services to join our team at Seasons Retirement Communities. As a key member of our leadership team, you will be responsible for providing strategic direction and support to our community care...
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Oakville, Ontario, Canada Seasons Retirement Communities Full timeJob Title: Regional Manager of Resident Care and Guest ServicesJob Summary:We are seeking a highly skilled and experienced Regional Manager of Resident Care and Guest Services to join our team at Seasons Retirement Communities. As a key member of our leadership team, you will be responsible for providing leadership and support to our community care teams to...
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Oakville, Ontario, Canada Seasons Retirement Communities Full timeJob Title: Regional Manager of Resident Care and Guest ServicesJob Summary:We are seeking a highly skilled and experienced Regional Manager of Resident Care and Guest Services to join our team at Seasons Retirement Communities. As a key member of our leadership team, you will be responsible for providing leadership and support to our community care teams to...
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Oakville, Ontario, Canada Seasons Retirement Communities Full timeJob Title: Regional Manager of Resident Care and Guest ServicesJob Summary:We are seeking a highly skilled and experienced Regional Manager of Resident Care and Guest Services to join our team at Seasons Retirement Communities. As a key member of our leadership team, you will be responsible for providing leadership and support to our community care teams to...
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Oakville, Ontario, Canada Seasons Retirement Communities Full timeJob Title: Regional Manager of Resident Care and Guest ServicesJob Summary:We are seeking a highly skilled and experienced Regional Manager of Resident Care and Guest Services to join our team at Seasons Retirement Communities. As a key member of our leadership team, you will be responsible for providing leadership and support to our community care teams to...
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Oakville, Ontario, Canada Seasons Retirement Communities Full timeAbout the RoleWe are seeking a highly skilled and experienced Regional Manager, Resident Care and Guest Services to join our team at Seasons Retirement Communities. As a key member of our leadership team, you will be responsible for providing strategic leadership and support to our community care teams to drive quality, accountability, and innovation in care...
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Oakville, Ontario, Canada Seasons Retirement Communities Full timeAbout the RoleWe are seeking a highly skilled and experienced Regional Manager, Resident Care and Guest Services to join our team at Seasons Retirement Communities. As a key member of our leadership team, you will be responsible for providing strategic leadership and support to our community care teams to drive quality, accountability, and innovation in care...
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Oakville, Ontario, Canada Seasons Retirement Communities Full timeJob Title: Regional Manager, Resident Care and Guest ServicesAbout the Role:We are seeking a highly skilled and experienced Regional Manager to join our team at Seasons Retirement Communities. As a key member of our leadership team, you will be responsible for providing strategic direction and support to our community care teams, ensuring the delivery of...
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Oakville, Ontario, Canada Seasons Retirement Communities Full timeJob Title: Regional Manager, Resident Care and Guest ServicesAbout the Role:We are seeking a highly skilled and experienced Regional Manager to join our team at Seasons Retirement Communities. As a key member of our leadership team, you will be responsible for providing strategic direction and support to our community care teams, ensuring the delivery of...
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Oakville, Ontario, Canada Seasons Retirement Communities Full timeJob Title: Regional Manager, Resident Care and Guest ServicesAbout the Role:We are seeking a highly skilled and experienced Regional Manager to join our team at Seasons Retirement Communities. As a key member of our leadership team, you will be responsible for providing strategic direction and support to our community care teams, ensuring the delivery of...
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Oakville, Ontario, Canada Seasons Retirement Communities Full timeJob Title: Regional Manager, Resident Care and Guest ServicesAbout the Role:We are seeking a highly skilled and experienced Regional Manager to join our team at Seasons Retirement Communities. As a key member of our leadership team, you will be responsible for providing strategic direction and support to our community care teams, ensuring the delivery of...
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