Cloud & System Administrator

6 days ago

Québec, Quebec, Canada Smart & Biggar Full time
Job Description

Job Title: Cloud & System Administrator

Job Summary:

We are seeking a highly skilled Cloud & System Administrator to join our team at Smart & Biggar. As a key member of our Digital Infrastructure and Support Team, you will play a critical role in maintaining our cloud and on-premises systems and infrastructure while supporting our Cybersecurity team.

Key Responsibilities:
  • Infrastructure Management:
    • Oversee and manage both on-premises and Azure cloud environments.
    • Manage and support essential infrastructure components, including virtual servers, storage, and networking.
    • Implement robust system monitoring and alerting to ensure optimal performance and early detection of issues.
    • Continuously optimize system performance through software updates, license management, and certificate renewal.
    • Maintain and support a comprehensive network infrastructure, encompassing firewalls, routers, switches, access points, LAN, WAN (SD-WAN), WIFI, and VPN.
    • Manage and support IP Telephony systems (Cisco Call Manager & Microsoft Teams Phone).
    • Manage Office and Active Directory environments for efficient user management and collaboration.
    • Ensure high system availability, load balancing, and maintain robust backup and disaster recovery plans (DRP) to minimize downtime and data loss.
    • Actively participate in the planning, implementation, and testing of new technologies to drive innovation and efficiency.
    • Collaborate with other IT areas to identify and resolve problems, ensuring smooth operations and project success.
  • System Administration and Cybersecurity Support:
    • Manage on-premises servers, network devices, and operating systems (Windows, Linux) to ensure optimal performance and security.
    • Provide technical support to end-users, manage user accounts and permissions, and assist with Active Directory administration.
    • Perform routine administrative tasks and contribute to the maintenance and support of security tools (GPO and Configuration Policies, AD Tools, E5, MXDR, SIEM, etc.).
    • Collaborate with the Cybersecurity team to implement and maintain security measures, policies, and procedures.
    • Monitor for security threats and vulnerabilities, respond to security incidents, and perform incident response procedures, including investigation, root cause analysis, and reporting.
    • Cross-Functional Collaboration:
      • Collaborate effectively with IT teams on infrastructure and security projects, including intrusion testing, awareness campaigns, and training initiatives.
    Requirements:
    • Bachelor's degree in computer science, information technology, or a related field.
    • 5+ years of experience as a system administrator or cloud administrator.
    • In-depth knowledge of Active Directory, Windows, and Linux operating systems.
    • Proficiency in communication protocols, network security, and scripting (Powershell).
    • Practical experience with VMware vSphere/ESXi and Azure IaaS and PaaS products.
    • Familiarity with GPO/Intune Configuration Policies, security concepts, and cloud infrastructure (Microsoft).
    • Strong analytical, problem-solving, and troubleshooting skills.
    • Ability to work independently and collaboratively in a team environment.
    • Strong organization and documentation skills.
    • Client-focused approach with excellent communication skills.
    • Experience in SCRUM or Agile environments.
    • ITIL knowledge or certification.
    • Bilingual (French/English).
    • Ability to travel to different Quadra sites to provide support when needed.
    Additional Desired Skills and Experience:
    • Proficiency in vulnerability scanning, patching, and risk assessment.
    • Familiarity with common security technologies (IDP/IPS, antivirus, SIEM, endpoint protection).
    • Experience in handling security incidents, including incident response planning, investigation, and remediation.
    • Knowledge of threat intelligence sources and techniques for identifying and mitigating emerging threats.
    • Understanding of data privacy regulations (e.g., GDPR, CCPA) and their implications for system administration.
    Working Conditions:

We offer a hybrid work policy to promote work-life balance, allowing a combination of on-site and remote work.

Requires the physical ability to participate in training sessions, presentations, and meetings.

Occasional travel may be necessary for engaging with clients, stakeholders, or off-site personnel/management, necessitating flexibility in scheduling and location.

We offer a competitive salary and generous performance incentive program, full benefits coverage, programs offered to employees to improve their quality of life, virtual care/telemedicine for you and your loved ones, virtual wellness and mental health programs with a global healthcare leader, retirement plan with a match and several long-term investment programs, vacation, personal days, and flexible days, flexible work environment & Disconnection Policy, a company that promotes diversity, equity, and inclusion, digital environment, customized training built for you, possibility of joining various company committees, social activities organized by the company, employee recognition program (years of service, merit awards, etc.), private and family-owned company with a solid infrastructure, employee assistance program (EAP), monthly cell phone & internet allowance, possibility to travel across North America for team meetings and trainings, employee referral programs, and much more.

Quadra supports and values diversity and offers equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.

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