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We are a global luxury hotel management company, operating over 120 hotels and resorts in 47 countries worldwide. Our company culture is built on the principles of recognizing and welcoming individuals, treating everyone with respect, and creating lasting impressions through genuine connections.
About the RoleThe Manager, Payroll and Labour Processes will lead a team of payroll professionals to oversee and manage all corporate payroll functions across multiple jurisdictions. This role will be responsible for ensuring compliance with employment and tax laws, processing payroll and employment tax activities, and maintaining accurate records.
Key Responsibilities- Payroll Processing and General Accounting
- Ensure adherence to payroll and remittance guidelines set by regulatory bodies, such as the Canadian Payroll Association, Canada Revenue Agency, and Internal Revenue Service.
- Oversee payroll workflows and processes to ensure accuracy of payment and data input from HRIS and other sources.
- Review and approve payroll processing reports, spot check changes against source information, and document process gaps and findings.
- Issue employee forms, including tax forms and records of employment.
- Support corporate finance in annual internal and external audits.
- Labour Administration
- Maintain accruals for incentives, benefits, regional staff, ex-patriot employees, retirement plans, and other miscellaneous payments and benefits.
- Work alongside Labour Administration and P&C to collect eligible earnings data for incentive calculations and communicate approved corporate incentive payments with global paymasters.
- Administer RVP LTIP plan and communicate plan payments with property Directors of Finance.
- Process Improvement, Automation, and Data Integrity
- Lead/support systems implementation, leveraging opportunities to streamline and improve processes and controls.
- Update and document payroll processes and internal controls to standardize input and processes across global entities.
- Identify areas where payroll information conflicts with HRIS data to determine areas that require review and/or updating.
- Staffing/Leadership
- Serve as key point of contact for employee payroll enquiries.
- Lead a high-performance team, develop staff knowledge and skills.
- Support the CPA and finance intern program; develop high-potential future finance leaders.
- Minimum 3-5 years of work experience in Finance, Accounting, with experience in Payroll or Human Resources an asset.
- CPA, working towards CPA, or PCP (Payroll Compliance Professional) certification.
- Undergraduate Degree with focus in Finance, Accounting, Human Resources, or Business-related Discipline.
- Knowledge and experience managing payroll is an asset.
- Familiarity with Workday and payroll services (ADP).
- Familiarity with transactional accounting principles (Debits, Credits, GL terms, Balance Sheet and Income Statement accounts).
- Advanced Microsoft Excel skills.
- Attention to detail.
- Professional and courteous attitude; exercise discretion when handling confidential and sensitive information.
- Excellent communication skills; verbally articulate with strong written composition with high degree of diplomacy and tact.
- Strong organizational and multi-tasking skills.
- Excellent relational skills to support professional interaction with internal and external partners at all levels.
- Ability to work well under pressure and manage multiple tasks within time constraints.
- Possesses sound analytical, problem-solving, and decision-making skills.
- Ability to work in a fast-paced, customer service-focused environment.
- Demonstrated excellence in organization development, HR strategy, talent development, and conflict resolution.
This role will be a Hybrid working model, requiring 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario.