Account Manager

6 days ago

Fredericton, New Brunswick, Canada Appcast Inc Full time

Job Summary

The Account Manager will be responsible for maintaining strong relationships with Appcast clients, managing their advertising spend, and helping them navigate and utilize Appcast's software solutions and managed service offerings. This position will manage a portfolio of client accounts, building their expertise of client needs and becoming an extension of their team.

Key Responsibilities

  • Build and maintain strong, meaningful relationships with clients as their main point of contact, advocate, and partner.
  • Own a portfolio of client accounts, gain a deep understanding of each client's desired outcomes, and work with internal partners to drive the client's desired KPIs and outcomes.
  • Track and manage client advertising spend on a daily, weekly, and monthly basis, proactively identifying budget issues and proposing solutions to clients.
  • Provide media and marketing research that address client needs and leverage those insights to build multi-channel advertising campaigns and make strategic recommendations that will lead to outcomes exceeding client goals.
  • Perform complex data analysis, derive insights, and present reports to clients in a way that builds partnership and an understanding of the value Appcast delivers to their organization on a regular cadence.
  • Partner cross-functionally with the product and development teams to investigate bugs and technical issues, and solve for client-facing issues while building technical understanding of Appcast's product suite.
  • Partner with strategy and sales teams to build and present business cases for evolving client product mix by expanding and exceeding client goals.
  • Empower clients with the education and information they need to successfully understand campaigns and data within the Appcast platform, including keeping clients up to date with product enhancements, changes, or technical issues.
  • Exceed client expectations for customer service in every client interaction by overcommunicating and overdelivering in response to client inquiries.
  • Lead quarterly business reviews, including data collection, interpretation, storytelling, and presentation.

Requirements

  • Professional experience in roles that require problem-solving on behalf of a client, preferably in a technical environment.
  • Experience working collaboratively and creatively to solve complex problems, approaching and maintaining a solutions-oriented mindset through resolution.
  • Adept at cross-team collaboration, specifically the ability to leverage technical platforms, share data, and communicate information that promotes cross-functional problem-solving.
  • Excellent written and verbal communication skills and the ability to communicate via multiple technical platforms.
  • Experience crafting analytical presentations with an emphasis on analytical storytelling.
  • Possesses excellent organizational, prioritization, and follow-up skills.

Education and Experience

  • 3 or more years of work experience, preferably in an industry-related account management and/or customer success role.
  • Professional experience in the software industry in sales, account management, or technical roles is highly valued but not required for this role.
  • Bachelor's degree or equivalent experience.

Travel Requirements

  • Typical travel for this position will include quarterly travel to attend internal and external meetings, however, this may vary based on business needs and opportunities.

  • Account Manager

    2 days ago

    Fredericton, New Brunswick, Canada Appcast Inc Full time

    Job OverviewThe Account Manager will play a critical role in driving business growth and client satisfaction for Appcast Inc. This position will be responsible for maintaining strong relationships with clients, managing their advertising spend, and providing strategic recommendations to deliver results.Key ResponsibilitiesClient Relationship ManagementBuild...

  • Account Manager

    2 days ago

    Fredericton, New Brunswick, Canada Appcast Inc Full time

    Job OverviewThe Account Manager will play a critical role in driving business growth and client satisfaction for Appcast Inc. This position will be responsible for maintaining strong relationships with clients, managing their advertising spend, and providing strategic recommendations to deliver results.Key ResponsibilitiesClient Relationship ManagementBuild...

  • Sales and Account Manager

    6 days ago

    Fredericton, New Brunswick, Canada Dodge Industrial, Inc. Full time

    About the RoleWe are seeking a highly skilled Business Development Manager to join our team at Dodge Industrial, Inc. as an Account Manager. In this role, you will be responsible for driving sales growth and managing key accounts in the industrial market.Key ResponsibilitiesMarket Development: Identify and pursue new business opportunities in the Atlantique...

  • Sales and Account Manager

    1 week ago

    Fredericton, New Brunswick, Canada Dodge Industrial, Inc. Full time

    About the RoleWe are seeking a highly skilled Business Development Manager to join our team at Dodge Industrial, Inc. as an Account Manager. In this role, you will be responsible for driving sales growth and managing key accounts in the industrial market.Key ResponsibilitiesMarket Development: Identify and pursue new business opportunities in the Atlantique...

  • Senior Manager of Technical Account Management

    2 days ago

    Fredericton, New Brunswick, Canada LeBlanc Scott CPA Full time

    Job DescriptionWe are seeking a dynamic and experienced Senior Manager to join our team at LeBlanc Scott CPA. The ideal candidate will be responsible for overseeing daily operations, managing staff and clients, and ensuring the overall success of the department.Key Responsibilities:Client Relationship Management: Develop and maintain strong relationships...

  • Senior Manager of Technical Account Management

    3 days ago

    Fredericton, New Brunswick, Canada LeBlanc Scott CPA Full time

    Job DescriptionWe are seeking a dynamic and experienced Senior Manager to join our team at LeBlanc Scott CPA. The ideal candidate will be responsible for overseeing daily operations, managing staff and clients, and ensuring the overall success of the department.Key Responsibilities:Client Relationship Management: Develop and maintain strong relationships...

  • Accounting Director

    7 days ago

    Fredericton, New Brunswick, Canada Frederictonchamber Full time

    About the RoleWe are seeking an experienced Accounting Director to join our team at Habitat for Humanity New Brunswick in Fredericton. As a key member of our organization, you will be responsible for maintaining the financial stability and management of our non-profit charitable organization.Key ResponsibilitiesFinancial Reporting: Prepare and present...

  • Accounting Director

    6 days ago

    Fredericton, New Brunswick, Canada Frederictonchamber Full time

    About the RoleWe are seeking an experienced Accounting Director to join our team at Habitat for Humanity New Brunswick in Fredericton. As a key member of our organization, you will be responsible for maintaining the financial stability and management of our non-profit charitable organization.Key ResponsibilitiesFinancial Reporting: Prepare and present...

  • Financial Officer

    2 weeks ago

    Fredericton, New Brunswick, Canada 727190.NB Full time

    Job SummaryWe are seeking a highly skilled Financial Officer to join our team at 727190.NB. As a key member of our finance department, you will be responsible for providing financial planning, analysis, and reporting support to our organization.Key ResponsibilitiesFinancial Planning and Analysis: Develop and maintain financial models, forecasts, and budgets...

  • Financial Officer

    2 days ago

    Fredericton, New Brunswick, Canada 727190.NB Full time

    About the RoleWe are seeking a highly skilled Financial Officer to join our team at 727190.NB. As a key member of our finance department, you will be responsible for providing financial planning, analysis, and reporting support to our organization.Key ResponsibilitiesFinancial Planning and Analysis: Develop and maintain financial models, forecasts, and...

  • Financial Officer

    2 days ago

    Fredericton, New Brunswick, Canada 727190.NB Full time

    About the RoleWe are seeking a highly skilled Financial Officer to join our team at 727190.NB. As a key member of our finance department, you will be responsible for providing financial planning, analysis, and reporting support to our organization.Key ResponsibilitiesFinancial Planning and Analysis: Develop and maintain financial models, forecasts, and...

  • Associate Account Manager

    6 days ago

    Fredericton, New Brunswick, Canada Appcast Inc Full time

    Job SummaryThe Associate Account Manager is a key role at Appcast Inc, responsible for supporting Account Managers with clients across the globe. This position requires expertise in multi-channel recruitment marketing strategies, leveraging knowledge to build campaigns, investigate technical issues, and generate insights for clients.Key...

  • Associate Account Manager

    7 days ago

    Fredericton, New Brunswick, Canada Appcast Inc Full time

    Job SummaryThe Associate Account Manager is a key role at Appcast Inc, responsible for supporting Account Managers with clients across the globe. This position requires expertise in multi-channel recruitment marketing strategies, leveraging knowledge to build campaigns, investigate technical issues, and generate insights for clients.Key...

  • Associate Account Manager

    3 days ago

    Fredericton, New Brunswick, Canada Appcast Inc Full time

    Job SummaryThe Associate Account Manager is a key member of our team, responsible for supporting Account Managers with Appcast clients. This role requires expertise in multi-channel recruitment marketing strategies and the ability to leverage this knowledge to build campaigns, investigate technical issues, and generate insights for clients.Key...

  • Associate Account Manager

    2 days ago

    Fredericton, New Brunswick, Canada Appcast Inc Full time

    Job SummaryThe Associate Account Manager is a key member of our team, responsible for supporting Account Managers with Appcast clients. This role requires expertise in multi-channel recruitment marketing strategies and the ability to leverage this knowledge to build campaigns, investigate technical issues, and generate insights for clients.Key...

  • Financial Officer

    6 days ago

    Fredericton, New Brunswick, Canada 727190.NB Full time

    About the RoleWe are seeking a highly skilled Financial Officer to join our team at 727190.NB. As a key member of our finance department, you will be responsible for providing financial planning, analysis, and reporting support to our organization.Key ResponsibilitiesFinancial Planning and Analysis: Develop and maintain financial models, forecasts, and...

  • Financial Officer

    6 days ago

    Fredericton, New Brunswick, Canada 727190.NB Full time

    About the RoleWe are seeking a highly skilled Financial Officer to join our team at 727190.NB. As a key member of our finance department, you will be responsible for providing financial planning, analysis, and reporting support to our organization.Key ResponsibilitiesFinancial Planning and Analysis: Develop and maintain financial models, forecasts, and...

  • Accounting Professional

    6 days ago

    Fredericton, New Brunswick, Canada NAILS BY PHONG LTD. Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Accounting Professional to join our team at NAILS BY PHONG LTD. as a Bookkeeper.Key ResponsibilitiesFinancial Record Keeping: Maintain accurate and up-to-date financial records, including accounts payable, accounts receivable, and general ledger.Accounting and Bookkeeping: Prepare and...

  • Accounting Professional

    6 days ago

    Fredericton, New Brunswick, Canada NAILS BY PHONG LTD. Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Accounting Professional to join our team at NAILS BY PHONG LTD. as a Bookkeeper.Key ResponsibilitiesFinancial Record Keeping: Maintain accurate and up-to-date financial records, including accounts payable, accounts receivable, and general ledger.Accounting and Bookkeeping: Prepare and...

  • Accounting Specialist

    4 weeks ago

    Fredericton, New Brunswick, Canada Shakya Enterprises Ltd. Full time

    Position OverviewShakya Enterprises Ltd. is seeking a dedicated Bookkeeper to manage our financial records and ensure accuracy in our accounting processes. The ideal candidate will possess strong attention to detail and the ability to work independently under tight deadlines.Key ResponsibilitiesPayroll Management: Calculate and prepare cheques for employee...