Programs Delivery Manager

1 month ago


Delta, British Columbia, Canada Latecoere Full time
{"title": "Delivery Manager", "description": "

As a Delivery Manager at Latecoere, you will be responsible for ensuring that our innovative Product Delivery Model (Order to Delivery) meets the user need and the outcomes agreed between Latecoere and the client, while ensuring our delivery follows good governance and quality standards. You will empower and support Latecoere teams to perform well, learn and grow in a manner that is consistent with Latecoere\u2019s company values. You will leverage successful delivery and strong client relationships to explore opportunities to win follow-on business with existing customers.

You Will Also:

  • Build and maintain constructive and collaborative relationships with the client, other suppliers, and third-party stakeholders.
  • Motivate and empower teams to create a positive and creative culture for our people to perform well, learn and grow.
  • Manage, coach, and develop a small number of staff, with a focus on managing employee performance and professional growth.
  • Leverage successful delivery and strong client relationships to explore opportunities to win follow-on business with existing customers and support future growth by working closely with Programs, Account Leads, and Account Management teams, assisting where required with the sales/procurement cycle to best position Latecoere to win profitable new business.
  • Understand critical success factors for the project (beyond the traditional measures: on time, on budget, and to agreed scope) and ensure each work stream has a plan in place to achieve the success factors.
  • Be responsible for achieving or exceeding KPI targets, plus accurate and timely forecasting and reporting of KPIs (revenue, OTD, past dues, recovery, staffing, work in progress, etc.).
  • Effectively manage program risks and issues, escalating where appropriate.
  • Raw material shortages requiring alternate material or escalation with any customer (excluding Flex & Mesh).
  • Demand Management/Retrieving PO from EXOSTAR or other Customers and Entering into BAAN.
  • FAS Reconciliation for all Programs/PM to request DMR from Boeing and flow down to PDM. Anything associated with Revenue will be PM.
  • Daily Invoicing and reporting: Communicate day-to-day delivery plans and compliance to customer demand.
  • Identify and escalate Supply Chain or Operational Risks to ensure appropriate actions are taken to resolve.
  • Identify exceptions impacting delivery that require customer and/or cross-functional coordination and escalate to the Program Manager.
  • In-Take Sales Demand from customers and enter SO into the MRP.
  • Manage the EDI system to ensure all customer orders are correctly captured – report out & resolve nonconforming orders.
  • Monthly ESPM report distribution monthly/Mike\u2019s Request.
  • Providing weekly updates to Finance Past Due orders.
  • Maintain Program LOB\u2019s for WWF & Spoiler lines.
  • NCRs for each program/Returns.
  • CGD (Controlled Goods Security Assessment Applications).
"}

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