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Culinary Services Supervisor

3 months ago

Kingston, Ontario, Canada Mamma Mia Pizza (Kingston) Ltd. Full time
Position Overview

The role of a Food Service Supervisor at Mamma Mia Pizza (Kingston) Ltd. involves overseeing the daily operations of our culinary team to ensure exceptional service and quality.

Educational Requirements
  • Completion of secondary (high) school graduation certificate is required.
Work Environment

The position is set in a fast-paced and dynamic kitchen environment.

Key Responsibilities
  • Develop and implement strategies to achieve work schedules.
  • Supervise and coordinate the activities of staff responsible for food preparation and portioning.
  • Provide training to staff on job responsibilities, sanitation, and safety protocols.
  • Estimate the necessary ingredients and supplies for meal preparation.
  • Recruit food service personnel.
  • Ensure that food quality and service standards are consistently met.
  • Prepare financial budgets and cost projections.
  • Address and resolve customer complaints or concerns effectively.
  • Maintain accurate records of inventory, repairs, sales, and waste.
  • Compile and submit operational reports.
  • Possess knowledge of various culinary styles relevant to the establishment.
  • Establish and manage work schedules for the team.
Supervisory Responsibilities

Supervision of a team ranging from 5 to 10 individuals.

Physical and Work Conditions
  • Ability to thrive in a high-pressure environment.
  • Capable of meeting tight deadlines.
  • Willingness to stand for extended periods.
Personal Attributes
  • Strong client focus.
  • Excellent interpersonal skills.
  • Adaptability and flexibility.
  • Ability to work collaboratively as part of a team.
Experience

Prior experience ranging from 1 to less than 7 months is preferred.

This is a permanent position requiring 40 hours of work per week.