RMA Coordinator
4 weeks ago
At Evertz, we're looking for a skilled RMA Coordinator to join our team. As an RMA Coordinator, you'll play a vital role in ensuring our clients receive the best possible experience.
Key Responsibilities:
- Provide administrative support to our internal teams to drive innovation and efficiency.
- Evaluate customer needs and develop effective solutions.
- Process Return Merchandise Authorization numbers for customer hardware returns.
- Communicate with customers regarding returns, status updates, and payments.
- Perform other duties as required.
Requirements:
- Post-secondary education in a related field (Business, Administration) or relevant experience.
- Excellent verbal and written communication skills, critical thinking skills, problem-solving ability, time management skills, and interpersonal skills.
- Ability to work in a fast-paced environment.
- Proficiency in Microsoft Excel, Word, and Outlook.
- Some customer service experience is preferred.
What We Offer:
- A comprehensive benefits program.
- A competitive total compensation package.
- Work-Life Balance.
- An employee assistance plan.
- An employee discount platform.
- Career progression opportunities.
- A casual work environment.
- Social events and sports teams.
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