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Food Service Team Lead

2 months ago


Vernon, British Columbia, Canada MIDTOWN BISTRO Full time
About the Role

We are seeking a highly skilled Food Service Supervisor to join our team at MIDTOWN BISTRO. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our food service operations.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our food service staff, ensuring they have the necessary training and support to excel in their roles.
    • Establish effective work schedules to meet the demands of our busy restaurant.
  • Staff Development
    • Train staff in job duties, sanitation, and safety procedures to maintain the highest standards of quality and customer satisfaction.
    • Hire and manage a team of food service staff, providing guidance and support to ensure their success.
  • Customer Service
    • Address customer complaints and concerns in a professional and courteous manner, ensuring their satisfaction and loyalty.
  • Reporting and Administration
    • Prepare and submit reports on staff performance, customer feedback, and operational metrics.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 to less than 7 months of experience in a food service supervisory role.
  • Language
    • Fluent in English.
  • Work Schedule
    • 30 to 40 hours per week.
About Us

MIDTOWN BISTRO is a dynamic and fast-paced restaurant environment that values teamwork, customer satisfaction, and staff development. We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.