Communications Technician, IT Specialist

3 days ago

Yellowknife, Northwest Territories, Canada Burgundy Diamond Full time
About Burgundy Diamond Mines

Burgundy Diamond Mines is a leading global diamond company that prides itself on producing and delivering ethically sourced diamonds from mine to market. With a strong focus on diamond origin and traceability, the company ensures that its diamonds are sourced from its world-renowned Ekati Diamond Mine in Canada's Northwest Territories, right through to retail diamond sales.

As a vertically integrated business, Burgundy Diamond Mines has established itself in the market through its innovative strategy and unique business model, focused on capturing margins along the full value chain of the diamond market. The company is part of CanadaMark, a program that assures manufacturers, retailers, and customers that Burgundy Diamonds are sustainably produced and support ethical investment in Canadian Northern Indigenous communities.

Burgundy Diamond Mines has a presence in Perth, Australia, with an office and a cutting and polishing facility, as well as an office in Calgary, Canada, and a diamond sales office in Antwerp, Belgium.

Job Overview

The Communications Technician will report to the Superintendent - IT Communication & Technology and work a two (2) weeks on / two (2) weeks off rotation with 12 hour per day shifts at the Ekati Mine site. The successful candidate will be responsible for maintaining and troubleshooting a variety of communication systems, including satellite, wireless & microwave communications, Motorola based radio & paging systems, Security camera & Genetec system, Wenco Fleet control, dispatching, & Drill system, and various mine site communication systems.

Key Responsibilities
  • Security Platform Systems
    • Installation, programming, and troubleshooting of Genetec Camera systems, including Access card Control.
    • Installation, troubleshooting, and repair of IP AXIS and PELCO Analogue cameras.
  • Communication Systems
    • Installation, programming, and troubleshooting of Motorola digital radio repeaters, mobile & handheld radio, including Motorola Paging systems.
    • Installation and maintenance of communication towers, power plants, solar array system used for day-to-day communications operations and emergency response throughout the mine site.
  • Telephone System
    • Support and maintenance for the Telephone system at all locations at Ekati.
  • Network and Communication Systems
    • Program, installation, and troubleshooting of Mitel 3300 IP phone system.
    • Program, installation, and troubleshooting of Mitel SX2000 for digital & analogue phones.
    • Installation and maintenance of Wenco vehicle tracking systems, including High precision drills, low precision haul trucks for all mine production fleet equipment.
    • Wireless, satellite & microwave communications familiarity with 5 years previous work experience in an industrial setting.
    • Installation, troubleshooting/splicing/fusing of Fiber & copper wire infrastructure.
    • Maintain contact with vendors for support and problem resolution.
    • Provide support and maintenance to over 150 Cisco & Fortinet network switches, access points, and controllers across the Mine site.
Requirements
  • Diploma in Electronic Engineering Technology or Communications, a relevant Journeyperson Certificate, or equivalent.
  • A background in maintenance and support of a variety of communications systems in an industrial setting is considered an asset.
  • Strong knowledge of TCP/IP and other communications protocols.
  • 3-5 years of experience in communication systems.
  • Familiarity with Wenco installation and support, Motorola radio and paging systems.
  • Experience developing a project plan, implementing, monitoring, and closing a project;
  • Network certification (CCNA) will be considered an asset.
  • Experience supporting Wenco DBHome, Fleet Control, Event Monitor, Bench Manager, and Drill Navigator or equivalent applications.
  • Experience using Microsoft Office 365, Microsoft Project, and SAP.
  • Experience supporting Motorola Digital Radios or equivalent hardware.
  • Experience supporting Cisco or Fortinet network hardware: switches, access points, and SD-Wan devices.
  • Experience supporting alternate power generation sources for WAN connectivity.
  • Experience supporting GPS systems.
  • Experience with Genetec Cameras and access control.
  • Working in extreme winter conditions is required.
What We Offer

Burgundy Diamond Mines is committed to the health, safety, and well-being of its employees. We believe in establishing strong, lasting, and respectful relationships with the people and communities with whom we work.

We are dedicated to developing our workforce and creating an environment where people can learn, grow, and take on new responsibilities. We build capacity within our workforce by offering leadership training, apprenticeship positions, and adult education initiatives.

We offer a competitive salary, performance bonus, and total compensation package, including company-paid extended health, dental, and vision care, an Employee Family Assistance Program (EFAP), employer-matched pension, generous paid vacation and personal days, as well as a Dependent Scholarship Program and employee discounts. On-site, we provide accommodations and meals, a fully equipped gym, and recreation facilities.

Additional Information

The Company provides travel to and from the Ekati mine site out of Calgary, Yellowknife, and other northern fly points.

Preference will be given to qualified applicants from Arctic's Impact Benefit Agreement (IBA) Groups. Members should clearly identify their IBA status on the online job application and resume to receive priority consideration.

Visit our website to apply and learn more about our operations.

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