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Senior Branch Operations Administrator, Private Wealth

2 months ago


Oakville, Ontario, Canada BMO Full time
Job Summary

We are seeking a highly skilled and experienced Senior Branch Operations Administrator to join our Private Wealth team. As a key member of our branch operations team, you will play a critical role in supporting the branch and region in achieving business objectives.

Key Responsibilities
  • Develop and maintain effective relationships with clients to build trust and credibility.
  • Act as a designee for the branch manager on compliance objectives, providing ongoing education and support to assigned staff.
  • Provide guidance and support to branch staff on compliance and operational issues.
  • Coordinate and execute strategic initiatives, tracking metrics and milestones.
  • Build and maintain effective relationships with internal and external stakeholders.
  • Ensure alignment between stakeholders and monitor performance, addressing any issues.
  • Design and produce regular and ad-hoc reports and dashboards.
  • Lead or participate in defining communication plans to positively influence behavior.
  • Identify, report, and manage compliance issues and irregularities.
  • Support branch management with operational and regulatory compliance responsibilities.
  • Perform various operational activities to meet business objectives and client needs.
  • Provide administrative and operational support, including financial and transactional processing.
  • Meet high-quality service standards to maximize relationship retention and growth.
  • Identify and escalate irregularities and discrepancies to management and compliance.
  • Follow risk and compliance processes to safeguard customer assets and maintain their privacy.
Requirements
  • Typically 3-5 years of relevant experience and a post-secondary degree in a related field.
  • Specialized knowledge from education and/or business experience.
  • Verbal and written communication skills, collaboration and team skills, analytical and problem-solving skills, and influence skills.
What We Offer

We offer a competitive salary, a comprehensive benefits package, and opportunities for growth and development. If you are a motivated and experienced professional looking for a challenging role, please submit your application.