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Food Service Team Lead

2 months ago

Golden, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a key member of our restaurant team, you will be responsible for ensuring that our customers receive exceptional service and that our food and beverage products meet the highest quality standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Estimate ingredient and supplies required for meal preparation
  • Customer Service
    • Address customers' complaints or concerns
    • Ensure that food and service meet quality control standards
  • Operations and Administration
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Work Experience
    • 1 year to less than 2 years of experience in a fast-paced food service environment
  • Language
    • Fluent in English
Work Environment

As a Food Service Supervisor at Tim Hortons, you will work in a fast-paced environment with a high level of customer interaction. You will be required to stand for extended periods and work under pressure to meet the demands of a busy restaurant.