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Sales Keyholder

2 months ago


Toronto, Ontario, Canada Under Armour Full time

{"h2": "Keyholder, Sales Role Overview", "p": "As a Keyholder, Sales, you will contribute to the achievement of the store's profitability and Key Performance Indicators by effectively performing the responsibilities of a leader on duty, providing customer service aligning with Under Armour's core values while working as part of store leadership to accomplish operational excellence. This role serves as a coach and mentor to other teammates within sales/stock, and is responsible for opening and closing stores in the absence of the Assistant Store Manager role.", "ul": [{"li": "Supports in driving sales and retail/omni KPI target achievement as part of the store leadership team"}, {"li": "Consistently models the brand's Athlete service standards and selling behaviors as the leader on duty"}, {"li": "Provides in-depth information related to the wide portfolio of technical products"}, {"li": "Seeks and offers solutions to athletes based on their requests"}, {"li": "Trains and leads teammates in the execution of daily operations aligning with UA process and policies"}, {"li": "Maintains standards covering merchandise and floor sets, and evaluates store sales and payroll goals using payroll reports and tools"}, {"li": "Builds Athlete loyalty through in-store experience, using various available applications"}, {"li": "Ensures store audit compliance and shrink results meet company loss prevention standards"}, {"li": "Assumes Keyholder, Stock responsibilities as necessary"}, {"li": "Maintains and supports store safety standards and communicates teammate accidents/injuries/concerns to rest of store leadership immediately"}], "h2": "Keyholder, Sales Qualifications", "ul": [{"li": "Advanced numeracy, literacy, and advanced communication skills"}, {"li": "Fluent in local language and basic verbal English skills"}, {"li": "Basic people management skills"}, {"li": "Proficient in use of computers and other technology"}, {"li": "Effectively communicates with athletes, teammates, and leadership"}, {"li": "Adjusts to new ideas/methods of working"}, {"li": "Knowledgeable of store operations, visual merchandising, stock room, risk management & safety"}, {"li": "Knowledge and understanding of employment laws including compliance with federal, state, and local requirements"}, {"li": "Moderate knowledge of industry/retail operations and applying this knowledge to create solutions"}, {"li": "Advanced selling experience and comprehensive industry understanding"}, {"li": "May anticipate and prevent problems and roadblocks before they occur"}], "h2": "Keyholder, Sales Requirements", "ul": [{"li": "One year experience in a sports/apparel & footwear retail environment"}, {"li": "Exposure to Keyholder experiences"}, {"li": "High School education or equivalent"}, {"li": "Availability to work a flexible schedule, including holidays, nights, and weekends"}], "h2": "Physical Requirements", "ul": [{"li": "Ability to handle or relocate products up to 25 lbs/12kgs"}, {"li": "Able to stand and move about for extended periods of time with short breaks to handle products"}, {"li": "Ability to freely access all areas of the store; including the selling floor, stock and register area"}, {"li": "Reasonable accommodations may be made to assist in performing the essential responsibilities"}]