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Food Service Team Lead

2 months ago

Fort Erie, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a key member of our restaurant team, you will be responsible for leading and managing the daily operations of our kitchen and dining area.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of kitchen staff, ensuring that food is prepared and served to high standards.
    • Train and develop staff in job duties, sanitation, and safety procedures.
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
  • Inventory and Supply Chain Management
    • Requisition food and kitchen supplies, ensuring that inventory levels are maintained and that supplies are ordered in a timely manner.
    • Maintain records of stock, repairs, sales, and wastage.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
  • Reporting and Administration
    • Prepare and submit reports on sales, inventory, and other key performance indicators.
Requirements
  • Education
    • College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Experience
    • Will train.
  • Work Environment
    • Fast-paced environment.
    • Work under pressure.
    • Combination of sitting, standing, walking.
    • Standing for extended periods.
  • Personal Qualities
    • Flexibility.
    • Team player.
    • Initiative.
Working Conditions

This is a permanent position with a 30-hour workweek.