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Retail Operations Leader

3 months ago


Halton Hills, Ontario, Canada JACK & JONES Full time

Position: Store Manager, JACK & JONES
Reports to: District Manager
Location: Toronto Premium Outlets

Why choose JACK & JONES?

JACK & JONES stands as a prominent name in men's fashion, boasting over a thousand outlets across 38 nations. We are not merely a retail space; we are a hub for individuals who embrace boldness, welcome the unexpected, and express their unique journeys through fashion. While our primary focus is on denim and jeanswear, our extensive product line also includes tailored clothing, urban sportswear, footwear, and accessories, catering to every style and occasion.

Key Responsibilities:

Team Development: Consistently assess, mentor, and train team members on product knowledge, styling, sales techniques, and operational protocols. Collaboration with District Manager: Work closely with the District Manager to document discussions, formulate performance enhancement strategies, and oversee corrective action processes. Talent Development: Cultivate in-store talent and identify potential leaders by promoting from within. Operational Excellence: Implement store opening and closing procedures in accordance with company standards. Visual Merchandising: Ensure effective merchandising of products and displays to optimize sales and profitability.

Qualifications:

Proven track record in maintaining operational excellence, including KPI analysis, scheduling, and inventory oversight. Demonstrated experience in recruiting, nurturing talent, and guiding team members. Strong communication skills in English, both written and verbal. Bonus Points: Experience in launching new stores and a background in visual merchandising.

What we provide:

Competitive base salary reflective of your skills and experience. Monthly bonuses based on individual and store performance. 50% employee discount for in-store and online purchases. Additional JACK & JONES gift cards when your sales exceed a minimum threshold during your work shift. Opportunities for growth and development – you are in control.

*Only selected candidates will be contacted.

We look forward to meeting you

BESTSELLER is a global fashion enterprise with brands including JACK & JONES, VERO MODA, and ONLY. We operate both our own retail chains and collaborate with numerous retailers. As a member of BESTSELLER, you become part of our family, enjoying a dynamic and fast-paced work environment where we collectively strive towards shared objectives. Our values and philosophy are integral to our operations; we work diligently to excel while maintaining humility. Since its inception in Canada in 2004, BESTSELLER has expanded to include eight of our brands. JACK & JONES represents our sole retail presence in Canada, while VERO MODA, ONLY, and others are part of our wholesale distribution. Our Montreal office serves as the hub for BESTSELLER's North American operations, housing nearly 100 colleagues. Overall, BESTSELLER Canada employs around 600 individuals, including those at our distribution center and nearly 50 JACK & JONES stores.

JACK & JONES was established to be the premier denim brand for men worldwide, with a continuous focus on innovation, design, quality, and trends. Today, over three decades later, JACK & JONES has emerged as one of Europe's leading men's fashion producers, with a presence in over 38 countries. At BESTSELLER, we take ownership of every opportunity, challenge, and decision. We are a fast-paced, family-run global fashion company that has developed some of the industry's strongest brands. By empowering each individual to take charge of their journey, we embrace the courage to improve continuously, act sustainably, promote diversity, and ensure equal opportunities. We are BESTSELLER – and together, we take ownership.