Retail Operations Specialist

3 weeks ago


Halton Hills, Ontario, Canada Tapestry Full time
Job Title: Retail Contingent

At Tapestry, we're committed to delivering exceptional customer experiences and driving store productivity. As a Retail Contingent, you'll play a critical role in supporting our brand by providing operational excellence in our stores and offsite locations.

Key Responsibilities:
  • Manage UPS inbound deliveries and prioritize daily workload to ensure seamless store operations.
  • Ensure proper organization and accessibility of merchandise to enhance customer experience.
  • Stay knowledgeable about stock levels, including quantity, sales trends, and inventory management.
  • Support floor moves and maintain a stocked selling floor throughout the day.
  • Conduct price changes and markdowns as necessary to drive sales and optimize inventory.
  • Maintain a well-organized stockroom and warehouse to optimize efficiency.
  • Ensure accurate and timely processing of in-bound receipts and supplies.
Operational Excellence:
  • Audit compliance to ensure adherence to company standards.
  • Maintain a high level of organization in both the back-of-house and front-of-house areas.
  • Support floor sets and visual merchandising in a timely and accurate manner.
  • Achieve shrinkage goals to minimize losses and optimize inventory.
Physical Requirements:
  • Ability to frequently lift and carry boxes weighing up to 60 pounds.
  • Ability to load boxes in and out of delivery trucks (offsite only).
  • Must be able to work effectively under pressure in a high-energy and high-traffic environment.
  • Available to work store schedule, including evenings, weekends, and holidays.
  • Standing for extended periods of time.
  • Bending and stooping.
Skills and Abilities:
  • Ability to work in a team-oriented environment and promote a positive team culture.
  • Strong communication and interpersonal skills.
  • Ability to multitask, prioritize tasks, and adapt to changing situations.
Education and Experience:
  • Minimum 1-2 years of experience in a retail industry, preferably as a stock associate.
  • High school or college degree preferred.

We're an equal opportunity and affirmative action employer, committed to hiring and developing the best people. All employment decisions are based on qualifications and requirements of the position, without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis.



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