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Water Damage Restoration Lead

2 months ago

Mississauga, Ontario, Canada On Side Restoration Full time
Lead Water Damage Technician

We're seeking a skilled and experienced Lead Water Damage Technician to join our team at On Side Restoration. As a Lead WDT, you'll be responsible for leading the team in responding to water damage emergencies, providing exceptional customer service, and ensuring that all work is completed to the highest standards.

Key Responsibilities:
  • Lead the team in responding to water damage emergencies, including burst pipes, blocked drains, and sewer backups.
  • Conduct structural drying assessments and develop effective drying plans.
  • Supervise and train junior technicians to ensure they have the skills and knowledge needed to perform their duties.
  • Communicate effectively with customers, providing clear explanations of the damage and the restoration process.
  • Work collaboratively with other teams to ensure that all aspects of the restoration process are completed efficiently and effectively.
Requirements:
  • IICRC S-Standard and Reference Guide for Professional Water Damage Restoration certification.
  • Knowledge of structural drying procedures and ability to perform assessments in accordance with IICRC guidelines.
  • Leadership experience and ability to motivate and train a team.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer:

We offer a competitive salary, excellent benefits package, and opportunities for professional growth and development. If you're a motivated and experienced Lead Water Damage Technician looking for a new challenge, we'd love to hear from you.