Deckhand

1 week ago

Gananoque, Ontario, Canada Hornblower Cruises and Events Full time
About the Opportunity

We are seeking a highly motivated and detail-oriented Deckhand to join our team at City Experiences. As a Deckhand, you will play a critical role in ensuring the safety and comfort of our guests while cruising. Your responsibilities will include maintaining the appearance and cleanliness of the vessel, assisting with docking and undocking, and promoting and selling food and beverages onboard.

Key Responsibilities
  • Follow safety procedures to ensure the protection of passengers and the vessels.
  • Participate in routine safety drills and daily training talks to prepare for emergencies.
  • Handle lines to moor vessels to pier.
  • Familiar with emergency gear, deck gear, and vessel emergency plans.
  • Perform safety functions as per the muster list, Safety Management System, and as otherwise assigned.
  • Assist Captain and Mates in maintaining vessel.
  • Engage with passengers and answer questions and provides amazing customer service.
  • Report safety concerns and deficiencies regarding the vessel, or any other on-site equipment to the Mate, Captain, or Director, Marine & Facilities.
  • Assist with passenger embarkation and disembarkation.
  • Maintains the cleanliness and safety of the vessel by performing frequent walk-throughs and assisting crew with post-cruise cleaning.
  • Sweeps, mops, and washes down decks and exterior to remove dirt, and debris, using brooms, mops, brushes, and hoses.
  • Loads and unloads materials from vessel, including gathering and removing trash from the vessel.
  • Ensures onboard restrooms are cleaned and maintained before, during and after cruises.
  • Adheres to all Company health and safety regulations.
  • Works with a safety mindset by following all safety policies, procedures, and safety measures (PPE). Identify and reports any risks or hazards.
Requirements & Qualifications
  • High school diploma or equivalent as recognized by the Ministry of Education.
  • Responsible alcohol service requirements – Smart Serve Certification required.
  • Must hold a qualified passport to be able to legally enter the United States.
  • Required to take limited MED (Marine Emergency Duty Course) to be certified as deck crew on our vessels (course provided by company).
  • Must be able to effectively understand and convey written and verbal information to guests and crew.
  • A positive attitude and good work ethic.
  • Reliable transportation to and from work is required.
  • Energetic and enthusiastic personality essential.
  • If required, wear assigned Personal Protective Equipment (PPE) (non-slip shoes, gloves, weather appropriate dress attire, sun protection).
  • Walk, stand, sit and work in all types of weather conditions for extended periods.
  • Will work for extended periods of time without sitting.
  • Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 50 pounds (23 kilograms).
  • Must be able to throw mooring lines from ship to pier.
  • Will be required to be available for work on all major holidays and weekends.

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