Team Leader

4 weeks ago


Rimouski, Quebec, Canada Genuine Canadian Corporation Full time

Operations Supervisor

We are excited to announce an opportunity for a full-time Operations Supervisor at Genuine Canadian Corporation. In this pivotal role, you will be instrumental in assisting new parents and caregivers, guiding them through essential products, and supporting them during significant milestones in their parenting journey. The ideal candidate will foster a welcoming and inclusive atmosphere, enhance team skills, and engage in continuous learning about product offerings.

What we appreciate about working at Genuine Canadian Corporation:

  • Flexible work schedules that support a healthy work-life balance
  • Comprehensive benefits and bonuses, including health and wellness programs, a generous employee discount, referral incentives, and more
  • Paid time off, holidays, and parental leave, along with adoption support and charitable contribution matching
  • Opportunities for professional development and personal growth through various training programs
  • Career advancement programs designed to help you excel in your current position and progress in your career

Key Responsibilities:

  • Develop expertise in our product lines to assist families from infancy to size 14
  • Warmly greet customers and provide knowledgeable assistance regarding product features and benefits
  • Maintain a customer-centric approach on the sales floor
  • Cultivate a positive, safe, and inclusive environment for both staff and customers
  • Oversee and execute merchandising strategies through careful planning and oversight
  • Address customer inquiries and concerns promptly and effectively
  • Foster customer loyalty through company-sponsored initiatives
  • Provide constructive feedback to the store team and address performance issues with management
  • Acknowledge outstanding performance through positive reinforcement
  • Support the store team in Asset Protection by ensuring excellent customer service and operational compliance

Desired Qualities:

  • Positive and proactive attitude
  • Strong verbal and written communication skills
  • Ability to manage multiple tasks efficiently
  • Proficient in computer applications and technology (Outlook, Excel, web navigation, etc.)
  • High school diploma or equivalent

Physical Requirements:

  • Must be capable of lifting up to 40 lbs when necessary and engaging in physical activities such as bending, stretching, pushing, and pulling
  • Ability to stand or walk for extended periods, including climbing ladders
  • Willingness to work flexible hours, including evenings, weekends, and holidays

Genuine Canadian Corporation is committed to providing equal employment opportunities and welcomes all qualified candidates to apply. If you require any accommodations, please reach out to us.



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