Optometry Clinic Supervisor

4 weeks ago


Peterborough, Ontario, Canada FYidoctors Full time

Why You Should Consider Joining Us:

At FYidoctors, we prioritize our patients' health and are proud to be a trusted provider across Canada and the USA. Our commitment to health has propelled our growth from 30 locations to over 350 in just 12 years.

Our greatest asset is our team of over 3,000 dedicated professionals who serve thousands of patients daily across North America. We strive to create a positive and supportive workplace where our employees can thrive and develop.

Join us at FYidoctors and contribute to making a meaningful difference in people's lives while enjoying a fulfilling work environment.

Benefits of Joining Our Team:

- Comprehensive total rewards package

- Competitive salary and benefits

- Opportunities for rapid and continuous growth, ensuring a dynamic and rewarding work atmosphere

- A collaborative workplace culture

- Ongoing training and professional development opportunities

The Role Overview:

Our Regional Coach is seeking a skilled individual to step into the role of Clinic Manager.

The Clinic Manager is essential to FYidoctors, responsible for coaching staff on processes, programs, products, and continuous education. You will be fully cross-trained to assist staff with patient service and sales, demonstrating a business-oriented mindset to achieve strategic goals and deliver exceptional results.

This is a full-time, permanent position requiring 40 hours of work per week.

Key Responsibilities:

- Promote teamwork and collaboration among clinic staff

- Build trust and commitment within your team

- Train, develop, and coach staff on FYidoctors processes, programs, and products

- Provide outstanding customer service

- Set and achieve clinic revenue targets

- Oversee hiring, onboarding, and training of new employees

- Manage staff and doctor scheduling

- Handle accounts receivable/accounts payable

- Manage benefits submissions and tracking

- Conduct banking deposits and reconciliations

- Oversee inventory management

- Lead all aspects of daily clinic operations

What You Bring to the Role:

- A minimum of three years of experience in an optical or optometric environment is preferred

- At least one year of experience in a coaching or leadership capacity

- Canadian Certified Optometric Assistant (CCOA) certification is an asset

- Strong organizational and time management skills

- Excellent verbal and written communication abilities

- Capacity to adapt and respond swiftly to changing priorities through critical thinking and problem-solving

- Proven track record of achieving results through effective people management

- Proficient in general PC skills, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

We appreciate your interest in FYidoctors and look forward to reviewing your qualifications. If there is a match, we will reach out with further information. If not, we encourage you to explore future opportunities with us.



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