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E-commerce Operations Specialist

2 months ago

Boucherville, Quebec, Canada RONA Inc. Full time
About the Role

We are seeking a highly skilled E-commerce Operations Specialist to join our team at RONA Inc. in Boucherville, Quebec. As a key member of our e-commerce team, you will be responsible for ensuring the smooth operation of our online store, from order management to customer service.

Key Responsibilities
  • Manage and process online orders, ensuring timely and accurate delivery
  • Provide exceptional customer service through various communication channels
  • Collaborate with cross-functional teams to resolve operational issues and improve processes
  • Stay up-to-date with industry trends and best practices in e-commerce operations
Requirements
  • Fluency in English and French (Canadian dialect)
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A comprehensive benefits package