Client Services Coordinator
4 weeks ago
Client Services Coordinator (Healthcare)
The Client Services Coordinator will be responsible for facilitating the intake process for clients within a healthcare setting. This role is essential in supporting the rehabilitation and reintegration of clients into the community.
As a Client Services Coordinator at pt Health, you will act as the primary point of contact between clients and referral entities. Effective communication, strong organizational skills, and a commitment to customer service are vital for success in this position.
Key Responsibilities:
- Deliver exceptional customer service and maintain follow-up with referral sources
- Coordinate various services and programs for clients
- Confirm and manage appointments with clients
- Schedule meetings with patients and referral sources
- Oversee clinic and clinician appointment schedules
- Ensure proper triage and prioritization of client needs
Required Qualifications:
- Experience with Workers' Compensation Board (WCB) processes is advantageous
- Prior experience in a medical office environment is a plus
- Excellent attention to detail and strong communication abilities
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