Quality Assurance Specialist

2 days ago

Markham, Ontario, Canada Mobis Parts Canada Corporation Full time
Job Title: Quality Assurance Specialist

At Mobis Parts Canada Corporation, we are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for conducting hands-on evaluations of prototype and production accessories, documenting and validating all required PPAP steps, and ensuring the support and progression of quality and warranty topics.

Key Responsibilities:
  • Conduct installations and/or assessments on automotive accessories for new developments, carryover validations, and quality-related concerns, providing quality insight and feedback.
  • Validate PPAP documentation for all new projects and changes.
  • Ensure the timely completion of tasks through efficient management of time and resources.
  • Prioritize tasks with the Accessory Development team, suppliers, and involved parties to ensure project timelines remain on track, identifying and escalating risks based on internal or external factors.
  • Participate in update meetings and report on project status and timelines related to PPAP package, including instruction sheets, PSW status, fitment checks/approvals/revisions.
  • Investigate and address concerns/inquiries by reviewing feedback, cross-checking documentation and samples, reviewing physical parts, and/or coordinating with suppliers, documenting and responding effectively and accurately to maintain high standards of customer service excellence.
  • Reduce defect rate and warranty costs by ensuring products are developed to the highest quality standards and all support resources (such as fitment and dimensional reports, service/replacement parts list, instructions) are well maintained, organized, and readily available.
  • Coordinate and document the maintenance of shop facilities and equipment.
  • Track inventory of shop supplies/tools and coordinate the timely replenishment of materials.
  • Maintain and catalogue samples and prototypes in an organized and presentable manner.
  • Give technical advice to internal staff members and support management in any other functions.
  • Other duties as assigned.
Requirements:
  • Minimum of 5 years of experience in the automotive service or repair industry.
  • Post-secondary diploma/degree in automotive, quality, engineering, or a related field.
  • Must possess a valid G-class Driver's License with a clean driving record.
  • Hands-on automotive service experience preferred.
  • Valid Class "310S" or higher mechanics license is an asset.
  • Ability to stay organized and productive while focusing on multiple projects.
  • Deep understanding of manufacturing standards, processes, and controls.
  • High level of planning and problem-solving skills related to vehicle systems and schematics in order to diagnose and repair vehicles and related problems.
  • Proficient with computers and MS Office (Excel, PowerPoint, Outlook).
  • Excellent verbal and strong written skills in English; Bilingual (French) is an asset.

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