IT Support Technician
4 weeks ago
As an IT Support Technician at AB DIGILIFE LTD., you will play a crucial role in ensuring the smooth operation of our technological systems. Your expertise will be essential in assisting users with various technical challenges.
Educational Requirements- Completion of a college, CEGEP, or equivalent non-university program lasting 1 to 2 years.
- Assist users encountering issues with their computer systems.
- Offer guidance and training to users based on identified challenges.
- Maintain a comprehensive log of problems and solutions for reference by fellow technical support staff.
- Engage in the enhancement of applications and software.
- Deliver support for business systems, networks, and internet-related issues.
- Configure equipment for employee use, ensuring proper installation of cables, operating systems, and necessary software.
- Conduct backup and recovery operations for web servers.
- Must possess a strong attention to detail.
- Client-focused approach.
- Sound judgment.
- Highly organized.
- Ability to work collaboratively within a team.
- Adaptability and flexibility.
- Dependability.
- Minimum of 2 years and less than 3 years of relevant experience.
- Employment Type: Permanent.
- Working Language: English.
- Work Hours: 35 to 40 hours per week.
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